Excellent
415 reviews
Luggage OnlineHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Luggage Online (luggageonline.com) has 415 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
415 approved reviews, newest moderated first
Guest
Posted
Fast shipping and great price
Response from Luggage Online· Mar 11, 2020
Thank you for leaving your lovely review! We hope you are enjoying your just in case backpack by Tumi! #travelwithlol -Customer Service
Myles
Posted
After reading a number of poor reviews about this company I was hesitant about ordering through them, however, it was super smooth. Order->Pay->Easy Tracking->UPS Delivery on time. I will say I reached out to them via chat a couple times with questions and they were not very solution oriented. I also tried calling their phone and no one picked up. So customer service is mixed, but the product is ace.
Response from Luggage Online· Mar 11, 2020
I apologize for any inconvenience you have experienced during your shopping experience. I will make sure to discuss with our customer service live chat team to ensure a better knowledge of the product. I am so glad that you are enjoying your beautiful Rimowa. #travelwithlol -Customer Service
Larry A H.
Posted
Product arrived on time and as expected per the website. Very good experience.
Response from Luggage Online· Mar 2, 2020
You chose well! Samsonite will never let you down. We are so glad we were able to provide you with service that exceed your expectations. We appreciate your review. This will help other customers trust our service. #Travelwithlol -Customer Service
Therese
Posted
I was a little worried that Luggage Online's prices were too good to be true, but I was pleasantly surprised to find out that they are both good and true. I ordered three pieces that are all first quality and beautiful. They arrived quickly and well-packed. The selection is unbelievable. I will never buy luggage anywhere else again. Thank you Luggage Online!
Response from Luggage Online· Mar 2, 2020
I am so glad we were able to make all your worries disappear! Customer Satisfaction is our #1 priority. We take pride in our product selection and best price practice. We hope to see you again. #Travelwithlol -Customer Service
Guest
Posted
No issues of any kind, highly recommended!
Response from Luggage Online· Mar 2, 2020
The Samsonite F'Lite is an awesome choice! Having a zipperless luggage brings so many perks especially because it's one of our jetsetters top picks! Please let us know how you like the luggage. #Travelwithlol -Customer Service
Bisbob
Posted
Solid construction. Only time will tell about durability.
Response from Luggage Online· Mar 2, 2020
Great Choice! Travelpro is so dependable i know you will be thrilled with your travel experience. Please let us know how it held up during your travels. #Travelwithlol -Customer Service
Kim T.
Posted
Perfect bag. Authentic. In brand new and well wrapped condition. Definitely shopping this site again.
Response from Luggage Online· Mar 2, 2020
We hope you are enjoying your Tumi backpack! Your descriptive review is greatly appreciated and will help our future customers. #Travelwithlol -Customer Service
KINNEY, ASTOR & B.
Posted
I have not used the luggage as of today. However, we are going on a vacation to Europe this spring and I question the strength of the luggage in the back. The is no metal connecting the top and bottom pieces. Hopefully, the luggage will hold up
Response from Luggage Online· Mar 2, 2020
Thank you for leaving this descriptive review. London Fog Dover is a wonderful collection, but Please reach out if you have any issues during your travels. #Travelwithlol -Customer Service
