Los Angeles BloomsReviews of losangelesblooms.com

This company is a SCAMMER. Ordered a flower arrangement that after 2 days is still showing NOT delivered. Do NOT order from this company. Customer Service is USELESS.

0 stars - Worst service from any florist I have experienced. Ordered Mother’s Day flowers while traveling outside the country. Flowers were placed outside the apartment and eventually stolen. Customer service “agent” tells me SOP was met and does not accept responsibility for the courier’s inability to deliver to the correct unit or my mother’s inability to pick up the flowers before someone poached them. $75 spent, no flowers for my mother, zero empathy demonstrated. Terrible, terrible service.

If I could give zero stars, I would. I had the worst experience with this flower shop. I ordered flowers for Mother’s Day, specifically choosing this company because their website said delivery was available for May 11. They didn’t deliver them until May 13 and they looked terrible, were squished and old. On Monday May 12, I tried calling multiple times to cancel the order—no answer. I also emailed and got no response. The next day, I finally spoke with someone who said they couldn’t offer a full refund because the flowers were "already on the way." I had already tried canceling the day before. They offered only a 30% refund—as if I should be the one paying for their lack of professionalism, poor customer service, and total disregard for their own delivery promises. Absolutely unacceptable. Avoid this company at all costs.

Scammers. Beware of this company. Do not order from this company. Flowers will be delivered in a disgusting presentation: dried and useless. Do not bother placing an order at a specific date as it will not be delivered. Customer service is very poor as they do not respond to any queries. They will also not provide any refund. You are a horrible company. Please continue spreading the negative review on all review platforms. 100% scam.

Horrible, horrible, horrible company! I ordered flowers for my mother on Mother’s Day, but they were never delivered on that day. When the flowers finally arrived three days later, they were completely damaged. I called customer service and spoke with two representatives, who, with smiles on their faces, told me they couldn’t refund me since the package had been delivered. DO NOT ORDER FROM THIS COMPANY!!!

I ordered flowers specifically for Mother's Day, and they allowed me to select Mother's Day as my delivery date. This was absolutely key for me, because the whole point was for the flowers to arrive ON Mother's Day. If they couldn't guarantee delivery by that date, I would have ordered from someone else who could (or just gone to the store and bought myself). Nothing showed up on Mother's Day. It's now been several days since Mother's Day, and they STILL have not arrived. I asked for a refund, or even a discount, and they are absolutely refusing to accommodate me in any way. They say I assumed the risk that the delivery could be delayed, and that if I look at the FAQ section of their website, there is language saying that they won't issue refunds in the event of a delay (and they claim I "agreed" to their "FAQ" by purchasing the flowers). I'm sorry, but I NEVER would have spent nearly $200 for something that they couldn't guarantee would be delivered by the advertised date (let alone DAYS LATE - as I write this review, it's been several days since Mother's Day and they say the flowers are still in "transit"). This business is an absolute scam with the most horrific, rude, and pathetic customer service I've ever experienced in any industry. It looks like there's enough angry, 1-star customers online to show I'm not alone. As a long time practicing attorney myself, I smell a class-action lawsuit coming. You would be better off lighting $200 in cash on fire. Why? Because at least the flames might be pretty, unlike those flowers I never received.

I purchased an item for Mother’s Day. I did not receive any information saying that the order was delayed. It is now Tuesday, May 13 and my mother has yet to get the order. I called to see if there’s a way to accommodate because this order was over $130. They said that they cannot refund me the shipping because the shipping was free and basically said there has to be something wrong with the order in order for me to get a partial refund which I felt was crazy because I told them so there’s nothing you’re going to do to accommodate the customer even though Your shipping is late, there was no communication about another delivery date, I can’t cancel the order because now it’s in transit, even though it should’ve been in transit days ago, and I can’t send it back to get a refund even though it’s late because there may not be anything wrong with the order and then I’m not gonna be able to get all my money back. I’m not sure how this is even OK they did not accommodate at all when my mom has been waiting for her gift. I definitely understand that Mother’s Day gets hectic, but to not communicate to me that the order would be late and then tell me that I can’t cancel and also say you’re not going to accommodate me is crazy.

$60 for dying flowers?!?! Bought these flowers for Mother’s Day and it comes in old flowers saying 10 piece tulip but only come with 7 rotting tulips