Average
30 reviews
LordearHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Lordear is listed under Home Improvements in Denver, Colorado.
Lordear (lordear.com) has 30 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Linda M.
Posted
I like the fact that the support team answered quickly and kept in contact. The fact that there were no part that fit my need due to and update in design was a let down. They didn't have the older screw we needed, no advice or suggestions except but a new faucet replacement for $80 or place the whole sink.
Daniel M.
Posted
The faucet itself is very good quality and great value but the wall flange does not allow the faucet to slip through it. The brass pipe nipple is installed exactly how the instructions say but the flange crushed my back splash in order to prevent the faucet from leaking at the pipe fitting. I believe the flange should slip over the faucet completely and not have a shoulder on it preventing it from doing this.
Debbi
Posted
It does NOT drain fully...always leaves behind about a Tablespoon or more in drain creases - it's always wet UNDER THE WIRE RACK...a slight slope is evident, the grate legs don't touch in center, but quite not enough. I'VE NEVER HAD AN INSERT ON A STAINLESS UNIT SAY TO KEEP IT DRY. That was very disconcerting. Slight slope on the Faucet side lip would have been much better than thicker as far as functionality goes.
Response from Lordear· Jan 13, 2026
Thank you for taking the time to share such detailed feedback. We truly understand how frustrating this experience must be, especially given your past experience with stainless steel sink inserts. You’re absolutely right—standing water under the wire rack is not what most customers expect, and we’re sorry this has caused disappointment. While our insert is designed with a slight slope to allow drainage, variations in sink installation, countertop leveling, and rack positioning can sometimes affect how completely water drains, particularly around drain creases or under accessories like wire racks. Regarding the care guidance, the recommendation to keep the surface dry is intended as a preventive measure to reduce water spots and mineral buildup, especially in areas with hard water. That said, we understand how this may have come across as concerning or unexpected, and we appreciate you pointing this out—it helps us improve how we communicate usage and care instructions. Your comment about the faucet-side lip design is also very valuable. Functional feedback like this is actively shared with our product development team, as we continuously refine slope angles and structural thickness to balance durability and drainage performance. We would really appreciate the opportunity to make this right. Please reach out to us directly through Trustpilot or our customer support team with your order details, and we’ll be happy to explore possible solutions or adjustments for your specific situation. Thank you again for your honesty and for helping us improve.
