Poor
301 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LongHorn Steakhouse is an American casual dining restaurant chain that is owned and operated by Darden Restaurants, Inc.,
LongHorn Steakhouse (longhornsteakhouse.com) has 301 customer reviews on Rated Honest, with an average rating of 2.3 out of 5.
301 approved reviews, newest moderated first
Alicia L.
Posted
Very disrespectful waitress, I witnessed an extremely racist gesture towards another client and I find that she really didn't have a good way towards me either. The food is good but it's not worth the pitiful service. Don't go there.
Jahanara Begum I.
Posted
My food was spat on and it came raw and cold. One of the waiter also said he will strangle me with my hijab. Dont go here
Angie
Posted
IF I COULE GIVE IT 0 STARS I WOULD! DO NOT COME HERE IF YOU ARE A PERSON OF COLOUR, THE WAITRESSES ARE SO RACIST AND ISLAMOPHOBIC. I FOUND SO MUCH HAIR IN MY FOOD, AND I HONESTYLY THINK OUR WAITRESS PUT IT THERE, DO NOT EAT HERE!!!!
Chantelle W.
Posted
I recently visited LongHorn Steakhouse and had an unfortunate experience with the restaurant’s cleanliness and customer service, particularly with the manager, Jose Reyes. Upon being seated, we noticed an unpleasant smell coming from the table. It became evident that the tables were being wiped down with dirty rags, which was concerning. Additionally, there was a miscommunication regarding the cost of a lobster tail. The server failed to inform us that it was an additional $15, and when we brought this to the attention of the manager, Mr. Reyes, his response was dismissive. Rather than addressing our concerns professionally, he accused us of lying, which we found incredibly disrespectful. The lack of proper customer service from the manager, combined with the cleanliness issues, made this visit disappointing. I hope the management at LongHorn addresses these concerns to ensure a better experience for future.
Karen B.
Posted
Takeout order at 1000 Pittsburgh Mills Blvd. The meal was excellent.!!! Ribs were fall off the bone… Definitely will order again..
Beatrice B.
Posted
The smell of the dirty carpet turned me off from the start. I have to admit that the food was delicious. I will not go back because of the smell of the dirty carpet.
Joe Y.
Posted
Ashli was our server me and my wife she was fast and catered to our every need!! Would always ask for her!!
Jeff H.
Posted
That we try it after going to Texas roadhouse for so long and I will never go back there. Service was terrible. Had to get a manager just to get our bill to get out of the place. Waiter paid no attention to us won’t be back.
