LoftyReviews of lofty.com

Stay away from this company, after they get your setup fee of 399, they literally throw you to the wolves ,There is no customer service, There is absolutely no one to help you, They expect you to build your own website and do everything on your own, they won't even answer your calls after you pay that 399 As far as you can, They will literally cost you valuable time

Please be Aware, this company LOFTY will tell you that they will Provide Quality Support and Service when you pay $399 Up Front to get Started with Lofty's Online Real Estate Website and CRM with AI Support, BUT Please do NOT Believe them. I had a Horrible Experience with the Lofty Company management and Support team when I paid Over $800 for the CRM and Real Estate Website Combo and then I Never got 1 Phone call from the Support Team to help me set everything up. When I finally got someone to speak with me, they said that I was Expected to set everything up Myself with Online documents that are SUPPOSED TO Help me Understand Everything. If you don't have a LOT of Technical Experience RUN FAR AWAY from this Company. I then Started Getting these Annoying ADVERTISEMENTS every time that I would Log In to my PAID Account, I had to Click Out of the Advertisements that they were wanting me to Get My Broker to come Onboard with them to Make MORE MONEY from My Real Estate Agency even though I had ALREADY PAID for the Services. They told me that they would get those ADVERTISEMENTS Removed, but After 3 weeks of Seeing the Advertisements EVERY TIME that I Logged in to my Paid Account, they STILL Had Not gotten them removed even though they SAID THEY DID! Lastly, I told them I was extremely unhappy and wanted to cancel this Subscription because I could Not get the Support and Help that was PROMISED when I Signed up, and I Never even got a Return Phone Call back. I went online and Submitted a Ticket to CANCEL My Plan and I received an EMAIL back from them that Stated I could NOT, because I had Committe to a 6 Month Contract. BUYER BEWARE! Any Company that will Make you Sign a Contract and then they do NOT Deliver the goods that they Promised is a SCAM. So I have a Dispute with My Discover Card right Now Charging them Back for the Fraud that they are committing. I will UPDATE as soon as I know something more, so that hopefully they will Not be able to Keep doing this same thing to other Real Estate Agents who are working hard to keep the money they are Earning. Thanks

Hele slechte klantenservice. Diverse mails gestuurd over beschadigde bestelling maar krijg geen antwoord. Telefonisch proberen te bereiken en wordt gewoon niet opgenomen. Wil product retour sturen omdat het beschadigd is en ik daarvoor geen €6,20 wil betalen. Geen contact mee te krijgen.

Lofyt is the absolute worst. They are used car salesmen but worse. They wow you and present this awesome AI. Then every little thing you want to do from getting phone numbers to call/text leads to lead gen is extra cost this extra cost that. Much better to go with a follow up boss add some integration for the lead gen much cheaper much better much more efficient better customer service better user interface quicker set up and easier to use. Oh, not to mention if you’re trying to get a local area code phone number good luck they told me they were out of local area code numbers and wanted to give me one in a city that was two hours away from where I live. I’ve since then joined follow up boss immediately there was multiples of numbers in my area code. Yes, lofty.ai and lofty.com are the same company. Lofty.com is the main website for the real estate technology company, and the "Lofty AI" part refers to their AI-powered tools and features offered within the platform, according to a news article from Lofty. Lofty AI, Inc. is the official company name. Essentially, Lofty.com is the overall brand, and Lofty AI is the name given to their suite of AI-driven tools and services within that platform, according to Lofty.

Good company though would like phone number on website if any issues . When I did get through they were great to deal with

Terrible company. Ordered a 18 got a size 4.ordered grey got orange. They do not respond to emails, automated answers DO NOT Use a this company, BEWARE

The listing shows this as an art supply store (maybe at one point), but Lofty.com is the old Chime.me real estate CRM. Not only did they sell me a team contract (I'm a solo agent), they refused to refund me the difference when it was discovered BY THEM. The system is lacking and the sales people oversell the abilities. I was paying $400 a month and told "well, it doesn't quite work that way, try this work around." For $400 a month, I'm not building out a workaround on a website. They lock you into a contract and you're stuck. Customer service takes days to weeks to reply to issues. $1147 paid today to get out of them, after a month of run around on why I couldn't get a refund on what I was overcharged. They won't give you the email address to the person handling your account. He calls at 9 pm on a SATURDAY to discuss. Then again at 7 pm on a Monday. You have no way to contact them. Then they acknowledge the issue but "I can't do anything about it." I finally gave up. I'll take it up with my credit card.

This company told me they could do everything I asked for but literally could not. I told them then I wanted to cancel. Fast Forward to 6 months to when my contract was supposed to be over and they automatically renewed my contract for another 12 months at $500.00 per month and literally never used the service to date..