Excellent
711 reviews
Lobsters OnlineHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Joe G.
Posted
Early delivery and the lobsters were amazing!! Did not disappoint
Response from Lobsters Online· Jan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Cynthia C.
Posted
It was a wonderful experience and I would highly recommend Libstersonline. I was skeptical considering I had requested a New Year’s Eve delivery. They arrived earlier than expected and packed perfectly! P.S. they were delicious!!
Response from Lobsters Online· Jan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Dana G.
Posted
Good experience
Response from Lobsters Online· Jan 4, 2023
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. We appreciate your understanding as we navigated through a very unique national weather experience. A representative has connected with you, and a full refund has been given. We hope you will give us a chance to earn your business back.
Mark
Posted
Excellent lobsters. I was kept updated regarding delivery throughout the process from online ordering to actual receipt of my order. Very reasonable prices on the seafood offered with the option of purchasing travel insurance on the order. I really appreciated the options in weight for the lobsters (1-6 lbs). I look forward to ordering from this business for years to come.
Response from Lobsters Online· Jan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Ken
Posted
I have been sending lobsters as a Christmas present to my brother and his family, for fifteen years, never had a problem, until now! The lobsters were never delivered! Tried to contact customer service ZERO, response. No follow up by them at all, but I did receive this request to review my order three weeks before my order was even shipped. Christmas tradition ruined. Do better.
Response from Lobsters Online· Jan 4, 2023
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. We appreciate your understanding as we navigated through a very unique national weather experience. A representative connected with you, and you were issued a full refund as your order was impacted by the storm. We hope you will give us a chance to earn your business back.
Andrzej W.
Posted
I ordered5 and received only 4 What is it?
Response from Lobsters Online· Jan 4, 2023
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. A representative has connected with you and a refund was given for the lobster not received. We hope you will give us a chance to earn your business back.
Kelly
Posted
Sent as a gift and they were pleasantly surprised! It was nice to know that it comes from my area!
Response from Lobsters Online· Jan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Kathy O.
Posted
The folks I sent the lobsters to were over the moon about the gift. It arrived on time as stated and were delicious!
Response from Lobsters Online· Jan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
