customer
Posted
Lobster wasn't delivered
Lobster wasn't delivered. I called to reschedule and no one called me back. I emailed TWICE without a response, so I don't know what's going on.

Excellent
711 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
customer
Posted
Lobster wasn't delivered. I called to reschedule and no one called me back. I emailed TWICE without a response, so I don't know what's going on.
Blake W.
Posted
We live in California and have treated ourselves to live Maine lobster from Lobsters Online several times over the past years. They always provide an excellent service, and the lobster is always delicious - better value and quality than any restaurant we would find locally.
Joe
Posted
Beautiful lobsters arrived on time and were still very lively after a trip across the country. Excellent oysters and chowder also. Thank you!
Frik
Posted
Your price was better than mainelobster.com and they needed 2 day notice and you guys needed 1. It was great. I ordered on the 4th and my bday was the 5th
Catherine P.
Posted
This order made a great Christmas present and it arrived in the middle of Missouri just as promised. Loved the dock box and the surprise of what we might receive for lobster size. I'll be ordering again!
Tony
Posted
Love this place. High quality and great customer experience.
Robin H.
Posted
The lobsters came as promised. It was easy to order. And when one of them didn't seem to last the 24 hours in the fridge before we dined, I was sent out another one promptly. I'm impressed with their lobsters AND their service! I miss New England, living here in California, but having a steamed lobster is a dose of nostalgia.
GEOFFREY C.
Posted
I asked for a specific date after xmas and was told that I would have to change it because of fedex. I did so and made it for the 24th of Dec. it did not arrive until the 26th after the dinner I had planned for the 25th. It was completely thawed out with two cooler bags also thawed out. I had to immediately re freeze it. I have complained about Fedex being an unreliable carrier in this area continually. We have had no problems with UPS in the past but you refuse to use them. In the future I will not order from you again. plus they leave it outside our gate. unacceptable.