Great
109 reviews
LivingwellstoresHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Living Well Stores is a real, BBB 'A+' rated company. You can call us at (800) 704-8432. You'll speak with a real person based in America, Monday - Friday 9 AM - 5 PM Eastern time or a real person will return your call promptly even nights and weekends. Try to get those other guys on the phone. You can write to us at our real headquarters office address is 10752 Deerwood Park Blvd S., Jacksonville, Florida 32256. Beware of companies who don't show a real business address.Living Well Stores is a Pride Mobility, Drive Medical, Breg Orthopedics and Afikim authorized dealer. ALL mobility scooters and power wheelchairs from Living Well Stores include our exclusive written peace-of-mind 5 year warranty that even covers the battery pack and backed up by our nationwide network of local servicers. See the product description for details. This 5 year warranty is an exclusive offering by Living Well Stores. We do not allow other sellers to offer our warranty- ever. We can fix it if you got it from us or if you got from someone else.
Livingwellstores (livingwellstores.com) has 109 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
109 approved reviews, newest moderated first
Carrie R.
Posted
Great service! I was amazed at how quickly the battery was delivered. Unfortunately it was the wrong battery. The picture on the box was the correct battery, but the battery inside was not. I called and Living Well immediately sent the correct battery. They sent a label for me to return the incorrect battery. Quick and responsive customer service!
Rick
Posted
I bought an expensive mobility scooter off them. I started running into electrical problems, To be fair they tried to solve the problem and for a time it worked, then came back again. It would shut off randomly I would have to get off the scooter lots of times on a hill and press a reset button.They told me that was inconvenient.If you have neuropathy it;s a LOT worse than that. Seems they are tired of it all and have bunkered up. Not returning my emails or calls.Everything I say here is the truth 2 stars for when the did try and help.They ask for a date but happened multiple times,
Response from Livingwellstores· Aug 5, 2026
We're so sorry about this! As you know now, we've been in daily contact with you. We had our technician come out to inspect your scooter and, in consultation with the manufacturer, we learned that you live on a hill whose steepness far exceeds the capabilities of this medical mobility scooter. That is what has caused your issues. The good news is that we're covering the cost of the parts and labor to repair the scooter as a one-time courtesy. But if you must be able to climb that hill, you're going to want to look at a conventional gasoline-powered ATV.
David L.
Posted
Living Well Stores was incredibly responsive and helpful in helping a friend get his new electric wheelchair up and running. The company’s staff obviously care about their customers. I would strongly recommend Living Well to anyone in the market for mobility devices.
Randall H.
Posted
Fast delivery and helped with all my questions.
Little O.
Posted
First contact with Company, a positive experience. Very helpful, courteous, respectful. Easy to place order. Followed thru till delivery of scooter. I would order again from them!
Ulysses U.
Posted
Exact part. Timely delivery. 10/10.
Linda
Posted
Called the office and rec'd help to locate and order correct key for their Drive 4 wheel Scooter. The keys came quickly and Papa was on the road again !
Ron Kimberly S.
Posted
Quick response and delivery thank you
