Impericon UKReviews of liveyourmusic.com

Awful. Avoid. And the cherry ontop is the extortionate shipping fees. Rediculous

Don't bother with this outfit, my order was cancelled, due to Brexit and the item price. Spend your money elsewhere.

They have no customer service and therefore when you send something back you don’t get refunded. I have waited over a month for a refund and nothing. No one comes back to you on email and their phone just rings out for 5 minutes and then goes dead. PayPal said to me they think they’ve gone into administration so please don’t order off of them. Hope this helps someone else not to make the mistake I did.

Sent a parcel back to them which they received back over a month ago , no refund after 10 days emailed them and they said they would refund it ASAP still no refund 7 days later emailed again , again was told they would sort is ASAP still no refund emailed again and they said they can’t refund me until I tell them what I had returned , even tho they had received my return label I emailed and told them what I had returned , still no refund and now they are ignoring all my emails and customer service is never answered you just eventually get cut off , will never buy from them again , can’t be trusted and they still have my money !!

The returns department is a joke. I returned a package, expecting a refund to be processed within 7 days (as per their website information). After 10 days, I got in touch and was told that the returns department would be processing my return asap. After a week, still no refund, so I contact them again and discover they have sent out another parcel. I explained I did not want a replacement and had not specified anything I wanted replacing. They said they could not refund my money until the new parcel had been returned. Nearly a month after returning the original parcel, I have yet to receive the replacement parcel and therefore am unable to get a refund. In the meantime I am overdue on credit card payments due to their ineptitude.

Great store with great staff that take the time to reply to emails.& phone calls .Bag came faster than I thought it would seeing theres a global pandemic going on 💯🏴󠁧󠁢󠁳󠁣󠁴󠁿👏👌