LinodeReviews of linode.com

I've been a linode user for my various websites, test servers and backups for about 5 years. It was really a good move from previous vendors. However, since Akamai merged, support has disappeared. I can do better myself. For example, hotmail recently unleashed a barrage of unwarranted IP blocks, one of which hit the linode server I use as a dedicated website. There is no spam registered for any of the IPs in the range. Of course, reaching MS for the issue replies with a canned response. Linode simply parrots the same canned response and does nothing for its users. It simply lets Microsoft block IPs without question, without action, without any sense of urgency to the business or commerce effects. Linode/Akamai does not seem to be interested in fixing or finding out why or approaching a higher tier level of support. In fact, when I asked for copies of actions taken, Linode simply displayed the same canned email forms I used with MS. Linode/Akamai has no ability to solve a simple problem like this so my recommendation is to stay away, find a provider that is big enough to at least talk to the postmasters of companies blocking their own services. When they can't do that, they have no value and your business will suffer when support can't fix basic things like a unsubstantiated block. Anyone can sit around collecting monthly subscriptions but users expect more from a Linode/Akamai combo. Shame on Akamia/Linode support.

Wrote a review back in March about my rough experience with their infrastructure. Shocker, an email arrived to me this week informing me that they're discontinuing the sale of their database products. We still keep ours but will no longer sell their lineup since they do not believe in the infrastructure. This is the right move but they should have done this way sooner and helped us out with failing databases. It felt like every month I would get an email informing me of a failed cluster. As I said before Akamai with the price increase and acquisition I would be leaving and I have finally done it. Vultr took my feedback and that's where I will take my database business since they seem to care more about their customer's concerns. I hope you guys get your stuff together and wish you guys the best. I may consider returning in the future but I am very happy with my current provider.

I started using Linode in 2014 and am a happy customer to this day. They run about 20 of my servers, hosting my services for a few hundred thousand users. Uptime and support are great. In fact, I decided to write this because I had a very good support experience (fast response with great information) just yesterday. Their object storage is useful, but it could be a little faster. Finally, I think their prices are very competitive. To me, for 9.5 years and counting, they are an excellent provider.

Not serious. I used their website email to contact them (aug 22) about a serious copyright infringement. A website has stolen my posts and is blatantly profiting off of them with display ads. Meanwhile Linode is hosting them and has blatantly ignored my emails. I sent them all the information. Every day they are profiting more and Linode is just radio silence and has done nothing. Where are the ethical concerns? Follow up sent 2 weeks later absolutely nothing. I have never seen anything like this. *Update: I have re-sent according to information provided below. It's a shame you never followed up earlier a month ago and users now have to resort to adding a public review to request assistance. I look forward to seeing how serious you are dealing with the copyright complaint.

horrible company no support,many problems with the service and after i paid they stoped my vps i think everyone should think twice before using this website

Hello, I am just here to tell that Linode is an amazing company with a great support team. Even though i had some problems in the past they are now fixed thanks to a support team that was willing to help multiple times. The services they offer on their platform are easy to set up and come along with a great quality. Thank you very much Linode,

At first there were problems with registering an account, but they helped me. They answered on trustpilot and I contacted them. The account has been confirmed. VPS protection is good. (edited)

While my relationship with Linode was short, I must commend them for providing an excellent and reliable service for hosting various games and services. One of the standout aspects of their service is their reliability, which translates to great uptime for my hosted games and services. I never had to worry about frequent downtime or interruptions, allowing for a truly seamless experience. Another positive aspect worth mentioning is the scalability of Linode's infrastructure. As a growing business I appreciated the fact that there was always room to expand to even more powerful hardware or roll out additional nodes as needed. This flexibility gave me the peace of mind that my hosting needs could be easily accommodated in the future without any major disruptions. In terms of server management, Linode made it incredibly easy to deploy new servers or upgrade existing ones with minimal downtime. Their user-friendly interface and intuitive control panel streamlined the process, allowing me to quickly set up new servers as per my requirements. This agility was particularly beneficial when I needed to scale up resources or accommodate sudden spikes in traffic. I never had to worry about extended periods of downtime during these upgrades, which was a significant advantage for my business. During my interaction with Linode, I had the opportunity to engage with both their sales and support teams. I found their sales representatives to be helpful and friendly, although there were instances where they seemed slightly out of touch with the capabilities of the current platform. Ultimately it turned out I would need to find a different host for the specific features I required for my organization. Linode offers a wide range of VPS solutions that cater to the needs of many users at various price points. I was pleasantly surprised to find that even their 'Low Tier' servers were equipped with modern and performant CPUs. This level of performance exceeded my expectations and showcased the quality of their infrastructure. It's worth noting that while Linode excels in cloud server offerings, they currently do not provide bare metal servers as part of the Akamai/Linode infrastructure (assuming Akamai is the new brand moving forward, I’m not certain of the details of that transition). Lastly, I would like to highlight the exceptional support provided by Linode's team. The support staff demonstrated a high level of knowledge and professionalism, and I always received prompt responses to my queries or issues. This level of support instilled confidence in me as a customer, knowing that I could rely on their expertise whenever I encountered any challenges. TLDR: Linode offers excellent and reliable hosting services for games and other applications. They have great uptime and scalability, making it easy to expand as needed. Deploying and managing servers is simple with their user-friendly interface. The sales team is helpful but may lack knowledge about certain features, so it's important to ensure their current offerings meet your specific requirements. Linode's VPS solutions provide high-performance CPUs even in their low-tier servers. They excel in cloud server offerings but currently do not provide bare metal servers. The support team is knowledgeable and provides prompt assistance, instilling confidence in customers.