Bad
329 reviews
Limited Run GamesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Limited Run Games is a premium publisher of physical games. We bring your favorite digital releases to life across modern platforms like Nintendo Switch and PlayStation, along with classic and retro hardware - plus soundtracks and Collector’s Editions built for people who still care about having the real thing on their shelf.Since 2015, we’ve released over 1,000 titles and worked with partners ranging from niche indies to legacy names like Konami and LucasArts. We’re proud of that history - and we’re also serious about raising the bar on communication, reliability, and quality as we move forward. Our motto stays the same: Forever Physical.
Limited Run Games (limitedrungames.com) has 329 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
329 approved reviews, newest moderated first
Michaela
Posted
Sadly its not possible to give 0 stars. 1.5 years waiting for an item that apparently is now undeliverable, and I am currently still fighting for a refund. Due to the wait no company/bank can help me fight the payment charge so I'm out nearly £200. Do NOT make the same expensive mistake as me.
Albert
Posted
Back in late march of 2023 I bought a deluxe version of a game for NSW and after 10 months it’s come in mint condition, so happy with the game itself and the physical addons. I’d buy again if any games I’m interested in are published by them.
Richard S.
Posted
Noticed the other day that a limited run order I'd made over a year ago was 'Ready' but 'Unfilled'. I noted that sellers on Ebay were already selling every game on my order, so enquired when it would be sent. After a vague reply 'Our shipping team is working through a high volume of shipments at this time so it is taking a bit to work through the current queue. ' and 'Check you emails for a tracking notice'... So, I then ask 'Ok, so can you tell me when the final product on my order was made available? If I know this then I'll be able to have a guess as to when it may be sent'... To which I received 'From what I can see the last game that completed manufacturing was PS5 Limited Run # 7: Shantae and the Seven Sirens Collector's Edition around 7 months ago.' 7 Months. And They have ALL the items in stock and ready to post...? WTH??? If they are so overworked, employ more staff. 7 months + another year (April 2022 Order and it's now Jan 2024) AND NO DELIVERY DATE YET??? And no appology for their incredibly poor service. Use VGP if you ever need to purchase LRG games. You'll end up having a much better experience, and free shipping over 99 canadian so probably doesn't cost too much more.
Bob J.
Posted
Waited 6 months for 2 games. Received email they had shipped, 2 months later still no games and support says package lost. Inform me I can get a replacement or refund. I said send a replacement, that was 3 weeks ago and still no response after requesting updates.
Cloud S.
Posted
Had to wait a long time for the game... still haven't got it. I moved house since I ordered it. They wouldn't let me change the address to my new one as the order was supposedly being processed. SIX MONTHS later the order finally shipped. They decided to use DHL to send it. But that's a story for another company review...
Jacob
Posted
took 1.5 yrs to receive my product. The product image was completely deceiving: they sent me a different poster than what was posted. Also, the packaging was poor and many of the cards they sent me ended up bent. Customer support is unhelpful. It seems Limited Run Games banks on the fact that it's more trouble than its worth to get your money back.
Hmic RocLion G.
Posted
This company is a scam, they will take your money and over 2 year's later still no game. You get bs email responses with no true customer support. Buy from if you dare, you have been warned ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️.
G. S.
Posted
Well over a year waiting for Blade Runner on PS4. Stock replies to emails saying it will come when it comes. Status has been 'ready' but 'unfullfiled' for months now. Total waste of time and money. Don't touch these clowns with a barge pole.
