Unhappy C.
Posted
Return policy is awful and non existent
Their return policy is awful. To return annitem, you must send an email to request. In reaponse, I received an automated email that more info would be sent with instructions to return item. That was over a month ago! Still waiting and unable to return light. Very disappointed and will not order from them again.
Response from Lightsandhome· Sep 14, 2017
Hi Amy, Thank you for the feedback; we really appreciate learning about areas where we can improve. We have sent you the return instructions and would be happy to assist you in any way possible. Regards, Aubrey M.
