Excellent
434 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lighting By Gregory is the nation’s premier distributor of designer lighting and fans. On the web, LightingByGregory.com provides a comprehensive selection of the industry’s finest brands. From the contemporary design of Lightolier and Artemide, to the traditional style of Murray Feiss and The Minka Group, to the trend-setting, monorail systems of Tech Lighting; LightingByGregory.com covers the needs of any space, commercial or residential, on any budget.
Lighting By Gregory (lightingbygregory.com) has 434 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
434 approved reviews, newest moderated first
Gh
Posted
2-3 week online delivery took over six weeks. Had to cancel my electrician several times... several lies and promises... You have been warned about Gregory , so you have only yourself to blame if you are disappointed by dealing with them
Jason
Posted
I had low expectations for service here, but their selection is huge. I mentioned that I needed my fixture within a week so the contractor could install it before the renovation was completed and Sam, our salesperson, made sure that happened. We are very satisfied.
Emily
Posted
I worked with sam mizrahy and he couldn't be more helpful. He knows his stuff! I had a great experience.
Leah Rose J.
Posted
The first salesperson, Mark, was very unhelpful. He did not show me all the possibilities for my tracklighting system. When I returned the second time to choose a product, he ridiculed me, brushed me off and hurried away. I walked out angry determined not to encounter Mark. When I came again to purchase the fixtures i was helped by another salesperson who showed me fixtures Mark had not pointed out. He answered all my questions clearly. I purchased the fixtures from him. Customer service is crucial especially for electrical items.
Carrie
Posted
I ordered two table lamps. I contacted Lighting By Gregory to find out when the lamps would ship when I didn't receive a shipment confirmation within a week of placing the order. I left multiple messages on the customer service voicemail and no one returned my calls. When I finally spoke to a customer service representative, the representative informed me the lamps would "definitely ship" on a specific day and I would receive a confirmation email. The lamps did not ship that day -- but 12 days after ordering! The website says they will ship in 6 days. I was thrilled with the lamps but disappointed with Lighting By Gregory's customer service and communication. Will not be ordering again from Lighting By Gregory.
DONALDL E.
Posted
DO NOT BUY FROM THIS COMPANY. I BOUGHT A FAN FOR MY KITCHEN. IT IS FOR A CHILD'S BEDROOM COMPLETE WITH BEARS ON IT. THIS WAS NOT IN THE DESCRIPTION ANYWHERE!! NOW THEY WANT TO CHARGE ME A RESTOCKING FEE!! HELL NO.
Amyalign
Posted
Overall experience was good. However would have liked updates on an item that is on back order. Still don't have the chandelier and haven't received at ETA.
M N A.
Posted
Great service, very experienced rep, and got exactly what I ordered and expected.
