LIFXReviews of lifx.com

avoid scam dont buy fu ck LIFX problems problems and again problems fuc k ing trash not people they had simple job to do

The lights looks amazing when they are turned on, but when i spent 200$ for some beam lights and they just keep disconnecting or losing wifi. It’s so ridiculous!

I've been a loyal customer of Lifx for years - I'm remodeling my home and I ordered over $1,500 worth of lights and switches. They sent me half of the order and the other half was a pre-order. When Lifx was purchased by Feit they canceled my pre-order without notice and when I tried to return my now useless switches, they told me that I had to send a letter to the former owner. No email address, no phone number, just a letter. Every letter that I've sent has gone unanswered. I've contacted customer "support" and they won't help me. I can't believe Lifx would treat such a loyal customer this way. DO NOT buy their products. Feit will destroy what's left of that company.

Can you give 0 stars. Awful customer experience especially now that they have been sold. They pass you over to the new owners and the new owners fob you off. They are now in breach of consumer law by not honouring the warranty. BUYER BEWARE. get a different smart light.

I bought two of the $55 lightbulb version. They lasted a couple years which is OK but one of them failed after three years. I wrote an email to Customer Service asking do you really expect me to pay another $55 for a new bulb? They responded that they could give me a discount but then said their website wasn’t set up for the purchase. I keep getting emails saying that they’re working on the problem. It’s been going on for a couple months.

I once loved my LIFX products. That was until their firmware update killed two of my switches. Their customer service is the worst. It's been 5 days and I can't turn lights on in my kitchen, dining and outdoor areas. They take days to respond and when they finally do, it's simply to ask the next question on their long checklist. It's ridiculous. I wanted to support them, their products were great but I feel that since they were bought out their service and offering has plummeted. I think it's time to switch completely over to another range.

customer service is total bottom, they make such a confusion that I will never say again, I will never buy this crap again. post-warranty service second evil. the online store is cheating. It shows the availability of the product all the time and they do not have it in stock and they allow you to cheat buyers. scammers !!!

Truly the worst product I’ve ever used — DO NOT BUY. The lights do not work and customer support only provides insane advice that the average person doesn’t understand. If a product doesn’t work, replace it or refund. PERIOD.