LiftopiaReviews of liftopia.com

I've used Liftopia a couple of times now and it's worked great every time. Everyone seems to complain about their no refund policy, but it states it clearly. So, if there's a possibility that you're not gonna make it on the day you want to go, don't buy a pass from them. But if you know you're for sure going that day, then it's a great deal. I've used it at Sundance twice, and it was very smooth and saved me $15.

Searched for Cheap Nordic ski passes Utah. It took me to a Nordic Mountain page that had the same regular ski prices and times as the resort I was planning to go to. When I got to the Nordic, they said that this happens all the time. I went back to the email, didn't say anything about the lift passes being for a resort in WISCONSIN! Went back through my original journey, landed on the same page, and found in tiny font at the bottom of the page that the ticket was actually for Wisconsin. Horrible web design. Then when I called to get my money refunded the customer service rep just kept over talking me and being a jerk saying that it was well marked that the resort was in Wisconsin. I told him it was my mistake and I would pay for the ticket that had already expired but that I had purchased tickets in the future as well and would like them to be refunded. He started telling me it was my fault and they're not liable. Maybe not, but I was the first to make the mistake, the ticket office said they see it EVERY DAY!!

Do not purchase your lift tickets through liftopia.(CONS). DON'T give these scammers any of your money. Hopefully this company is out of business or shut down very soon.

If you buy tickets from here plan on using them. Specifically you have to be the one using them. You can not make simple changes to your order. My wife and I ordered tickets from this website for a romantic get away and two days prior to our trip we had a family member pass away. I called customer support in hopes to change the names attached to the lift tickets so two close friends of ours could still use them. They refused to change the names. I suppose they were somewhat apologetic, but I really do not believe their was any sincerity behind their words. I do not understand how hard it could be to change names. I was not asking for a refund, I merely did not want my purchase to go to waste. This is just another company that places so many restrictions and rules on your purchase so they can take your money without delivering. Better luck to everyone else. If you have sudden issues come up I can assure liftopia will not care.

I tried using Liftopia for the first time for a night skiing ticket which I purchased the same day I was planning to go. A confirmation screen popped up on the app after I purchased, so I thought I was good. When I got to the mountain I tried to retrieve the confirmation from the app, but it wouldn't let me, because I needed to log in. I figured they must have sent one to my email too. Wrong, they sent me a link to reset my password instead. So I tried that, no email. I tried it again, no shiny new password was ever sent. I checked all of my folders, it wasn't in the spam folder. I tried about 10 more times before I tried calling. Customer service was closed. I sent an urgent request, they got back to me the next day. Of course that did me no good, so I had to purchase a ticket at the mountain that night since I had no way of proving I bought one from Liftopia. The next day I contacted another customer service rep, they told me that they sent the confirmation, that if I had issues their hours are 6-6 pst and they understand my frustration but they refuse to refund. In total I contacted 3 customer service reps, each one knew I couldn't access my account, and I still cannot access my account 3 days later. Not that it matters since the ticket has long expired and I ended up just donating my money to this shady company. I do not recommend using them unless you enjoy gambling. (The ticket was the same price at the mountain anyway, I should have just bought it there and saved myself all of his hassle and money)

I had purchased two lift and rental tickets for my boyfriend and me for his Christmas present at Killington. We were to ski on January 9th, but I purchased the option to call 24 hours ahead to move the date once in case of poor conditions or weather. We traveled from Boston on Friday, January 8th to get up and out early Saturday. I woke up at 5 am with the worst stomach bug I have ever had. I was in bed for the entire day and even had to stay another night at the hotel, since I could not move to drive three hours back to Boston. My boyfriend stayed with me since he was the only one there with me, and I couldn't do anything for myself. He also had to drive me to the urgent care center for my doctor's note that liftopia needed from me in order to get refunded for the tickets. Liftopia rightfully credited me for my ticket, but refused to credit me for his. He had no interest in skiing by himself with my Christmas present to him and leaving me to take care of myself, in a random Quality Inn, three hours away from home. If I was trying to trick them into getting credited for these tickets due to bad weather, I wouldn't have purchased the extra money to have the option to call a day ahead and move the dates. I think we are well aware of the weather 24 hours in advance. I had never used Liftopia before, so they should be appreciative of my business. I will NEVER use them again for robbing me of $124 that went unused. They need to rethink their customer support and actually think like humans. I do not advise anyone in using them - it is barely even a discount and not worth the risk of not being refunded for circumstances that are out of your hands.

These A-Holes are nothing but money stealing, inconsiderate, unethical, thieves. I had a ticket to go up on the 14th of January, today, but due to a flu, I was not able to make the trip at 5am this morning. They are unwilling to amend with changing to a later date and there is no way to even pay a difference charge for another ticket. I am very VERY displeased with this company and I will NEVER go through them with tickets EVER again. Talking directly to Snowball was worthless because they redirected me straight to Liftopia for any ticket concerns. I will be contacting the Arizona Attorney General to see if there is any recourse against this company.

I purchased three lift tickets for Arizona Snow Bowl for Wednesday, January 6. I live in Phoenix. I-17 closed and it wasn't possible to travel from Phoenix to Flagstaff. The road to Snow Bowl was only open to those with chains, but even if we could have managed chains or a 4x4, we couldn't go to Flagstaff. When I called Liftopia, they told me there were no changes for any reason. I wasted $156.