Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Lynne
Posted
Tom provided excellent customer service. Very helpful and friendly
Response from LifeStation· Jun 27, 2025
Thank you for the 5-star review! We're so glad to hear that Tom provided excellent service and made your experience a positive one with his helpful and friendly approach. We'll make sure he hears your kind words!
David P.
Posted
Jordan was very thorough with his answers to my questions. He explained everything to my satisfaction. He was very engaging and polite. He didn't high-pressure sell me, but made me want to close the deal now, instead of continuing to check around.
Response from LifeStation· Jun 27, 2025
We're thrilled to hear that Jordan was thorough, polite, and made you feel confident and comfortable throughout the process. It's great to know his approach helped you feel ready to move forward without pressure. We'll be sure to share your kind words with him!
RRE
Posted
My service lady was wonderful! Patient and answered all of my questions to make sure that my Momma would be taken care of. Thank you.
Response from LifeStation· Jun 27, 2025
Thank you for sharing your experience. We're so glad to hear that your service representative was patient and thorough in answering your questions. Taking care of your mom is a responsibility we take seriously, and we're honored to be part of her support system. Thank you for trusting LifeStation!
Sandy and S.
Posted
The representative was so helpful. She compared various pricing for us, really took her time. We felt appreciated.
Response from LifeStation· Jun 27, 2025
We're delighted to hear that our representative took the time to walk you through the pricing options and made you feel appreciated. Providing thoughtful and personalized service is what we strive for, and we're so glad we could meet your expectations! Thank you for the 5-star review!
Diana C.
Posted
No set up needed….Just take the watch out of box and put on…starts up, date/time correct….The wrist band could do with some tweaking…Wish I had the option of a stretchy band
Response from LifeStation· Jun 27, 2025
Thank you for your feedback! We're glad to hear the setup was quick and easy—just the way it should be. It's great that everything was ready to go right out of the box. We appreciate your note about the wristband and understand how important comfort is. We'll be sure to pass your suggestion about a stretchy band to our team for future improvements. Thanks again for sharing your experience!
Lori
Posted
Kristina was very helpful and had a fun personality to engage with. I wish all of the customer service agents were like her. I hope I spelled her name right.
Response from LifeStation· Jun 27, 2025
We're thrilled to hear that Kristina was helpful and made your experience enjoyable with her fun personality. We'll be sure to share your feedback with her, she’ll be delighted! We appreciate you taking the time to share your experience!
mobel
Posted
Ben very knowledgeable n friendly A plus for your company
Response from LifeStation· Jun 25, 2025
Thank you for the 5-star review! We're proud to have Ben on our team—his knowledge and friendliness truly make a difference. We’ll be sure to pass along the A+ recognition!
Jennifer
Posted
Very helpful and friendly sales rep!!
Response from LifeStation· Jun 25, 2025
We're glad to hear our sales representative was both helpful and friendly—exactly the experience we strive to provide! Thanks for the review!
