Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Donna C.
Posted
Haven't received it yet 😕 !!
Response from LifeStation· Feb 29, 2024
We're disappointed to hear this. We've attempted to contact you but haven't been successful. Please get in touch with us so we can address your issue.
customer
Posted
Helpful customer service!
Response from LifeStation· Mar 5, 2024
We're thrilled to receive your 5-star review! It's fantastic to hear that our agent was able to provide you with helpful assistance. Your positive feedback fuels our dedication to excellence in customer service.
Nancy F.
Posted
Kristine, the lady that helped me order Life Alert was very courteous & made ordering the device very simple. Very patient with this 90 year old person. Questions were answered that I could understand.
Response from LifeStation· Feb 24, 2024
It warms our hearts to hear such praise for Kristine! We'll make sure she receives the recognition she deserves for delivering exceptional service.
Joyce
Posted
Friendly and helpful
Response from LifeStation· Mar 5, 2024
Thank you for the 5-star review!
customer Ms K.
Posted
Nothing went wrong. I was happy about my experience . You have fantastic team. I was especially overwhelmed with the lady who greeted me when I first called. I think her name was Ms Shirley
Response from LifeStation· Feb 29, 2024
Vivian, thank you for the kind words! We'll take the 1 star as a secret code for "needs more glitter" and promise to add extra sparkle to your next experience.
customer
Posted
Good morning
Response from LifeStation· Mar 5, 2024
Good morning! Thanks for starting our day with a 5-star boost! We'll make sure the coffee's extra strong for you next time!
Catherine L M.
Posted
Thomas, service specialist was extremely helpful, kind, clearly spoken and very informative about your service. I’m very grateful for his help
Response from LifeStation· Feb 24, 2024
We're proud to have Thomas on our team, and your review reinforces his invaluable contribution. Thank you for recognizing his efforts!
arlitzmgmail.com
Posted
Frankie in sales was knowlegeable, personable and professional. We enjoyed speaking with him and he answered all our questions. It was a pleasant experience.
Response from LifeStation· Feb 24, 2024
Thank you for highlighting Frankie's contribution to your positive experience! He'll be honored to know he made a difference for you.
