Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Nancy
Posted
Great explanations from representative.Ease of order
Response from LifeStation· Apr 30, 2024
Thank you for the wonderful feedback! We're thrilled to hear that you found our representative's explanations helpful and that the ordering process was easy for you.
Samuel P.
Posted
I think the rep got aggravated at me. Sorry
Response from LifeStation· Apr 30, 2024
I'm sorry to hear about your experience. Our goal is always to provide top-notch service, and we apologize if there was any frustration during your interaction. We value your feedback and will use it to improve our customer service. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for the review.
customer
Posted
The representative that worked with me was great at helping and answering questions for me.
Response from LifeStation· Apr 30, 2024
Thank you for sharing your experience! We're delighted to hear that our representative provided you with excellent assistance and answered all your questions.
customer Keith C.
Posted
Sheri. My CSR was very professional and knowledgeable. Also showed caring concern. She was great
Response from LifeStation· Apr 30, 2024
Thank you for taking the time to leave such kind words about Sheri! We're thrilled to hear that she provided you with exceptional service and demonstrated professionalism, knowledge, and genuine care. We'll make sure to pass on your feedback to her.
Rachel Mayer P.
Posted
This company has been so great - I purchased this plan through an AMAC promotion and we have had several times where it came in handy - the last was the most crucial. My elderly mother's sugar dropped to 23 and because of the alert the paramedics were able to come into the house and save her. We are so grateful! I live a distance from her and having this service gives me a peace of mind.
Response from LifeStation· Apr 30, 2024
Thank you so much for sharing your experience! We're truly humbled and grateful to have been able to provide assistance during such a crucial moment. Your feedback means the world to us, and we're honored to be part of ensuring your mother's safety and your peace of mind.
sarah P.
Posted
Whoever I spoke with was knowledgeable so I was well informed and knew LifeStation was a good choice.
Response from LifeStation· Apr 25, 2024
That's fantastic to hear! We're thrilled that our team could provide you with the information you needed to make a confident decision. Thank you for choosing LifeStation, and please don't hesitate to reach out if you have any more questions or need further assistance in the future.
Catherine
Posted
Charming and informed representative!
Response from LifeStation· Apr 24, 2024
Thank you so much for the glowing 5-star review! We strive to provide excellent service, and it sounds like we hit the mark with you.
Bette D H.
Posted
Thomas was very helpful. Walk me through the whole process and made sure I understood I’m very happy with the service.
Response from LifeStation· Apr 23, 2024
Thank you so much for your kind words! We're thrilled to hear that Thomas provided you with excellent service and made sure you understood the entire process. Your satisfaction is our top priority, and we appreciate your feedback.
