Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Theresa H.
Posted
Ben was very kind and knowledgeable about the product, and he made me want to try it. He did not hassle me. He listened and he knew what I needed. I give him 5 stars.
Response from LifeStation· May 16, 2024
Thank you for sharing your experience! It's fantastic to hear that Ben listened to your needs and helped you find what you were looking for.
Ronald
Posted
The customer service agent, Emira, was professional, knowledgeable and courteous. Pleasant experience.
Response from LifeStation· May 16, 2024
Thank you for taking time to leave a review. We're delighted to hear that Emira provided you with professional, knowledgeable, and courteous service.
customerDianna B.
Posted
Very helpful thank
Response from LifeStation· May 16, 2024
Thank you for the review. Feel free to let us know how we can earn that 5th star!
Mary B.
Posted
The information was explained very clearly. Mr Frankie did an excellent presentation
Response from LifeStation· May 16, 2024
We're thrilled to hear that you found the information clear and that Frankie delivered an excellent presentation. We strive to provide top-notch service, and feedback like yours motivates us to keep raising the bar. Thank you for the 5-star review!
Kimber
Posted
I was assisted by your agent, Frankie who was a pleasure to work with. Frankie was knowledgable, professional, and personable. He answered my questions promptly and provided additional information I didn’t know I needed to best help my mother. Many thanks to Frankie.
Response from LifeStation· May 15, 2024
We're thrilled to hear about your positive experience with Frankie, our agent extraordinaire! Thank you for taking the time to share your feedback. Frankie is indeed a gem on our team, embodying professionalism, expertise, and a genuine care for our customers.
Marsha
Posted
I was very pleased with my experience. Everything was unknown at first, but the representatives were patient, respectful and very knowledgeable. They explained everything to me. They were available to return calls. I can't wait to get my safety device.
Response from LifeStation· May 13, 2024
Thank you for the 5-star review. We're delighted our representatives could provide you with the assistance you needed, and we're here for you every step of the way.
Martha T.
Posted
The process was easy and it was easy to understand what this watch offers that will be of benefit to me.
Response from LifeStation· May 11, 2024
Thank you for leaving a review! Providing a seamless experience and valuable products is always our goal, and we're delighted to have met your expectations.
Lee Ann L.
Posted
I wish I could remember the name of the woman who helped me. She pretty much saved my life. She spent a good half hour on the phone with me explaining all the different options made me feel very comfortable with the one I purchased. She is a great customer service rep
Response from LifeStation· May 11, 2024
We're delighted to learn that our customer service representative offered outstanding support and ensured your comfort throughout the process. Your generous feedback will be shared with our team. Thank you for the 5 star review!
