Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Leslie S.
Posted
Answered questions, explained everything, not hard sell.
Response from LifeStation· Nov 5, 2024
Thank you for your kind review! We're so glad to hear that you found the experience helpful and pressure-free. Our goal is to provide clear information and answer all questions to help you make the best decision.
Jacob A.
Posted
Sherry was clear and knowledgeable
Response from LifeStation· Oct 31, 2024
Thank you for the great review! We’re glad Sherry’s clarity and knowledge made a positive impact.
customer
Posted
Still waiting on device to arrive, been a week and keeps saying out for delivery
Response from LifeStation· Oct 31, 2024
Thank you for sharing your feedback. We’re glad to see that your device has been successfully delivered to the provided address. We’ve also reached out to confirm its arrival. If you have any further questions or concerns, please don’t hesitate to contact our Customer Care team.
G B.
Posted
Friendly helpful representative. Answered all my questions, did not make me feel rushed.
Response from LifeStation· Oct 31, 2024
Thank you for the fantastic review! We're thrilled to hear our representative provided friendly and helpful service.
customer
Posted
Agent was easy to work with and explained all options
Response from LifeStation· Oct 31, 2024
Thank you for the wonderful review! We're glad to hear our agent made everything clear and easy for you.
Connie
Posted
I worked with Justin and he was great! Very Knowledgeable and easy to work with. My only issue was that the today's online pricing didn't match today's quoted pricing.
Response from LifeStation· Oct 30, 2024
Thank you for your kind words about working with Justin! We're delighted to hear he provided knowledgeable and easy support. The special promotion you received is an exclusive offer available directly through our team, and we apologize for any confusion between the online and quoted rates. We're glad you could benefit from the lower rate and appreciate your feedback on our pricing clarity.
customer
Posted
Sherry was very helpful
Response from LifeStation· Oct 30, 2024
Thank you so much for the 5-star review! We're thrilled to hear that Sherry was able to assist you. We’re lucky to have her on our team!
Agnes R H.
Posted
I tried to cancel this order almost immediately.
Response from LifeStation· Oct 30, 2024
Thank you for your feedback. We apologize for any frustration caused by your cancellation experience. We aim to make the process as smooth as possible and are sorry that it didn’t meet your expectations this time. We're glad we were able to speak with you to confirm the process.
