Excellent
2,864 reviews
LifeStationHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Julie G.
Posted
I spoke with Maria. She was very nice and knowledgeable. She explained in detail how things would work. She answered all the questions I had.
Response from LifeStation· Dec 8, 2025
Thank you so much for your kind words! We’re thrilled to hear Maria made such a positive impact. We’ll be sure to pass along your praise!
Lara
Posted
Easy for me to order this for my mother-in-law.
Response from LifeStation· Dec 8, 2025
Thank you so much for your kind words! We're thrilled you had a great experience.
Gloworm
Posted
used life station before and was very satisfied.
Response from LifeStation· Dec 8, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
customer
Posted
The customer service rep was great. Very friendly and quick with communication.
Response from LifeStation· Dec 6, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
Bobbi B.
Posted
The person on the phone, Tom Dolan, was pleasant and helpful. I sincerely believed he tried to obtain the most needed device, for the least amount of money. I tend to distrust salespeople, but Mr Dolan at least made it a positive experience. I look forward to getting my device and testing it out.
Response from LifeStation· Dec 6, 2025
Thank you for the glowing review! It’s wonderful to hear Tom Dolan exceeded your expectations. We’ll share your feedback with them!
Barbara T.
Posted
It was a great experience because Sherry was very well educated on the product and could answer any question I asked her. She is a Customer Service Professional. I am at a point in my life where I need this product and it came along at the right time. This is a product especially for Seniors.
Response from LifeStation· Dec 6, 2025
Thank you for your wonderful review! We’re proud to have Sherry on our team and will make sure they know about your kind words.
Dan
Posted
The customer service/salesperson was very informative and clearly explained the benefits of this product. He made the decision easy.
Response from LifeStation· Dec 6, 2025
Thank you for your feedback! We're happy you had a good experience, and we're here to make it even better. Feel free to reach out with any ideas or concerns.
Dennis
Posted
When you surf the internet with a subject in mind, it doesn't take long before one gets a call inquiring about your search. This was the case with Tom. He was very pleasant, and knew his material very well. He reviewed the history of LifeStation, and the success it has had. He answered all my questions, and seemed definitly interested in me as a person. I was incouraged by my daugter to get some kind of life allert system. I think I purchased an excellent one.
Response from LifeStation· Dec 6, 2025
Your satisfaction is our top priority, and we're so happy to see your 5-star review. Thank you for your trust in our service! We’re so glad Tom could assist you effectively. Thank you for the great feedback!
