Sue
Posted
Shipping issues but responsive customer…
Shipping issues but responsive customer service kept me informed. Very happy with product quality

Excellent
175 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1978, Lexington Luggage has been a family run specialty luggage business providing top choices in the luggage industry from Briggs & Riley, Travelpro, Samsonite, Hartmann etc... with our impeccable service, knowledgeable sales staff and unbelievable discount prices, we have brought that same decades old feel of Lexington Luggage being one of the neighborhood staples of the upper east side of Manhattan to now offering you the same, in the comfort of your home, as we are now exclusively online.
LexingtonLuggage.com (lexingtonluggage.com) has 175 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 7 reviews with 4 stars · Clear filters
Sue
Posted
Shipping issues but responsive customer service kept me informed. Very happy with product quality
Lynn L.
Posted
They perfectly handled my issue. They replaced the item that I did not receive. The only thing I didn’t get was a new tracking number for my item, but it did arrive in the mail.
Rick B.
Posted
Purchase experience was fine, shipping was delayed a bit and then FedEx delayed it further.
John B.
Posted
Great service
Erdocdoug
Posted
Satisfied with product and service.
Pat T.
Posted
This piece of luggage is just the right size when needing a bit more room than a carry-on bag. It is balanced well and won’t tip over when pulling. It looks as good as new after several flights.
Response from LexingtonLuggage.com· Sep 24, 2019
Thank you for the great review! Sincerely, Lexington Luggage
C&R
Posted
Awesome bag....exactly what we wanted, but better for a month in Europe. Nice light but strong materials, backpack makes perfect daypack.both zipper attachment as well as strap on back to loop over luggage handle. Both bags fit much more than they look. Highly recommend. Slight glitch w order, had to call, but quickly resolved by friendly, professional representative. Will definitely use this company again.
Response from LexingtonLuggage.com· Sep 24, 2019
Thank you for the great review! Sincerely, Lexington Luggage