Excellent
11,626 reviews
LensDirect.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Allen B.
Posted
The contacts were 30.00 more expensive than my local subscription box store. I ordered the wrong prescription.I realize it was my fault but they wouldn't work with me at all on exchange.Who would you buy from?
Gail W.
Posted
Response is super! Contacts were mailed to me quickly.
Sue
Posted
my prescription was set to expire. I was sent new contacts per an auto order without consulting with me first. I returned the contacts and have not received a refund.
Scott
Posted
Great prices!
Stephanie
Posted
The lenses we bought here become clouded and can not be cleaned. We bought one month lenses that my daughter had worn for years and the were unwearable in 5 days.
PedroEmil G.
Posted
Great customer service, and comfortable prices ... quality products
Hon Fung C.
Posted
Great, fast and easy
Carol Anne W.
Posted
Excellent website, easy to follow . Delivery and service excellent. Would highly recommend this company .
