Shahada C.
Posted
Fast help
I told Aliyah my problem, and she helped me fix it right away simple and fast. She was also very nice about it !

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Shahada C.
Posted
I told Aliyah my problem, and she helped me fix it right away simple and fast. She was also very nice about it !
Rick C.
Posted
Daisy was a tremendous help updating my contact information. I asked questions and she answered them completely and understood the situation with clarity. She was friendly, professional, and informative!!!
Holly R.
Posted
Conrad was EXTREMELY helpful and super responsive when I reached out about my order! Great service! Quick and efficient!
NK
Posted
Conrad Francois was excellent in answering all my questions and especially getting my prescription matched to my order quickly!
Tom R.
Posted
I made a mistake on my recent order and Daisy Desir assisted me in correcting it. Great customer service and prompt in response.
Eli
Posted
Duval was super helpful!
Bill H.
Posted
I received a re-lensed pair of Ray Bans Wayfarer, cirica 1970’s. Oh my lord, wow I’m so impressed. I just ordered another pair of lenses to be used in a pair of estate glasses that predate me, optician E E Lundquist had a four digit phone number. I’m very confident to have new lenses fitted.
Diego N.
Posted
Great experience with Warren in the chat!!