Daniel S.
Posted
New Wide Progressives
Daisy was timely, responsive and helpful!

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Daniel S.
Posted
Daisy was timely, responsive and helpful!
Jean W.
Posted
Denise was pleasant and quickly resolved an issue with my order,
sean E.
Posted
Reached out today as my promo code was not showing up, Clair was amazing, helped me get the code applied and order placed, highly recommend them!
CJ
Posted
I thought I had messed up my first order with you and there seemed to be an error with my credit card but she handled it so well. Understood what I was saying and assured me all was good with my order. So very helpful, friendly and professional. Thanks for making this experience easy.
Kristy A.
Posted
Warren was wonderful when I contacted lensdirect about my contact order. Warren explained to me the situation and went above and beyond to assist me.
Una H.
Posted
Sheena was very helpful and in no time at all completed what I needed
S.z
Posted
I'm so pleasantly surprised by this website. I was a bit skeptical because I've never done a lens replacement before but I bought a pair from Gentle Monster and I wanted to put prescription into my lens. So I decided to try out this website because of all the reviews and Im so glad I did. The glasses arrived in 2 days and I didn't feel any headache wearing the lens. They made the entire process so easy. Thank you! I will definitely use this site again in the future.
Max
Posted
I’ve spoken to Karielle twice now and she has been incredibly helpful! She’s very kind and easy to work with!