Robert
Posted
Good customer service via txt with Sari.
Quick response and very professional and friendly.

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Robert
Posted
Quick response and very professional and friendly.
Brianna V.
Posted
Kwasi was very patient, helpful and informative and was able to help me out my issue. Great job!
Clay F.
Posted
How fast my issue was resolved by Haven on the live chat.
Customer
Posted
good prices and prompt delivery
Jeff U.
Posted
The replacement sunglass lenses sold by this company are excellent quality and I would recommend them if you need replacements.
Valerie M.
Posted
I ordered contact lenses and they came within 5 to 7 days. then, I ordered lens replacement. And they were very open and honest that if I wanted my lenses, not to be thick, it would be an additional cost. most companies would have just did it and billed you for it. Lens Direct is fast, honest and communicative.
Sharon S.
Posted
I made a call to get a real live person to help me place an expedited order and Djanna was helpful and super pleasant. She made it happen! Thanks
Kliencie
Posted
No issues and product is as described. I will order from them again.