karla L.
Posted
Dion was very helpful
Dion was very helpful

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
karla L.
Posted
Dion was very helpful
Ashley B.
Posted
Customer service is great with Kissel. I really appreciated the quick action that was needed with my account. Contacts were great as well however my prescription had to be changed and also I ended up just sticking to glasses due to my allergies.
Karen C.
Posted
Nyah was great! She helped to correct some errors I had made when sending the order and was professional and kind.
Bernard D.
Posted
Since I am older (78) and hard of hearing, Mario was very patience and helped me solve my problem completely. He is one of the many reasons I am glad I chose LensDirect.
Jane H.
Posted
Djanna replied my email with a promot reply explaining the timeline for my new lenses
S L.
Posted
Nyah helped. Quick and easy
Xy
Posted
Daisy has been extremely helpful!!!thanks a lot!
Jdayton
Posted
Djanna was very helpful with my questions.