Yannick D.
Posted
Awesome customer service
Awesome customer service

Excellent
11,626 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Yannick D.
Posted
Awesome customer service
Gary O.
Posted
Very heipful customer rep
Russel
Posted
Good, fast communication
Consumer
Posted
Sharissa looked up the status of my order. Very helpful
Todd N.
Posted
Dion was very helpful and was able to rectify the issue with myborder
Lisa
Posted
Adidta was clear in her communication, understood what I was trying to achieve, and resolved the situation with no issue. She was excellent.
Rosanna H.
Posted
Lens Direct is always on point. They have a great selection of products with competitive prices. They are my go to for my contact lenses! I had a bit of a glitch with my prescription. Kwasi with customer service was very helpful in working things out! Thank you!
Andre G.
Posted
Great customer communication! Chelsea was very helpful and got right back to me about my prescription! Top notch!!