lenovobatt.com Reviews | Read Customer Reviews of lenovobatt.com

lenovobatt.com Reviews | Read Customer Reviews of lenovobatt.com

lenovobatt.com reviews

165 approved reviews, newest moderated first

Susan P.
Posted Jun 26, 2024
Battery NOT received
I have NOT received my battery. WHERE IS IT?????
Response from lenovobatt.com· Jun 28, 2024
Dear customer, I hope this message finds you well. I wanted to inform you that we have processed your refund as per your request on May 10th, following the return of your item. Kindly check your account statement to verify receipt of the refunded amount. If you have any questions or need further assistance regarding the refund, please don't hesitate to reach out to us. Best regards, lenovobatt.com Team
Report
Rich
Posted Jun 25, 2024
Quick shipping and easy installation at…
Quick shipping and easy installation at a great price. I finally have a battery that keeps a charge for over 5-6 hours of use. Prior replacements worked fine for a few weeks and the quickly went downhill from there to about a half hour if I was lucky! So far so good after one month's use.
Response from lenovobatt.com· Jun 26, 2024
Dear Customer, Thank you for your positive feedback! We're delighted to hear that you're satisfied with the quick shipping, easy installation, and the performance of your new battery. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, lenovobatt.com Team
Report
SCMehta
Posted Jun 25, 2024
Quick delivery
Quick delivery, came with tools and easy to install. The laptop is now working on the newly replaced battery. Great!
Response from lenovobatt.com· Jun 26, 2024
Dear Customer, Thank you for your positive feedback! We're pleased to hear that you had a great experience with the quick delivery, included tools, and easy installation. It's wonderful to know that your laptop is working well with the new battery. Best regards, lenovobatt.com Team
Report
Jim
Posted Jun 21, 2024
No Complaints
Battery was received in a reasonable amount of time. Easy to install and seems to have improved performance.
Response from lenovobatt.com· Jun 24, 2024
Dear Customer, Thank you for your positive feedback. We are glad to hear that the battery was received in a reasonable amount of time and that the installation was easy. It’s great to know that the performance has improved. Your satisfaction is important to us. Best regards, lenovobatt.com Team
Report
Evan R. J.
Posted Jun 17, 2024
Replacement battery
It turns out that the battery that I purchased from Lenovobatt was defective. My IT person tried several times to connect the battery harness to the motherboard. The clip connection was loose, and the battery was of poor quality. I ended up throwing the battery in the trash. I considered dealing with Lenovobatt for a credit or replacement battery an impossible task. I sent numerous emails before receiving the battery that were ignored. It has been a very negative and costly experience.
Response from lenovobatt.com· Jun 18, 2024
Dear customer, Your order for the 15.36V 45Wh Lenovo FLEX-14IWL-81SQ000MUS battery. We have reply to your email for the shipping, but we didn't receive any of your other request. We have send a email for you. Would you mind reaching out to me with more details about the situation? Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action. Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective. Best regards, lenovobatt.com Team
Report
Edward S.
Posted Jun 14, 2024
Good experience
I found the battery selection quite easy, purchase was straightforward and secure, price was very reasonable, and the item was shipped quickly. The battery was well packaged and fit perfectly. It charged in a short and reasonable time.
Response from lenovobatt.com· Jun 17, 2024
Dear customer, Thank you for your positive feedback! We are pleased to hear that you found the battery selection process easy and that the purchase was straightforward and secure. We always aim to offer competitive prices and efficient shipping. We are glad that the battery arrived well packaged, fit perfectly, and charged within a reasonable time. Your satisfaction is our priority, and we appreciate your support. Best regards, lenovobatt.com Team
Report
Sheila C.
Posted Jun 12, 2024
Battery does not fit and they are…
Battery did not fit, but they refunded my payment.
Response from lenovobatt.com· Jun 13, 2024
Dear Customer: Thank you for choosing our product, we are deeply sorry for the problems you encountered during the purchase process. We attach great importance to your feedback and hope to solve the battery mismatch problem for you as soon as possible. In order to solve your problem as soon as possible, and considering your shopping experience, we decided to process your refund first. The refund will be processed within 3 days after you confirm this response, and the money will be returned to your payment account in the same way. Please check again and make sure that your payment account information is accurate. Regarding the return part, once you receive the refund, we will contact you again and provide the correct return address. At that time, please return the goods to the address we provided and make sure that the goods are intact during the return process. We will process your return as soon as possible and inspect the goods after receiving them. If you have any questions or need further help, please feel free to contact us at the following methods: [email protected] Thank you again for your feedback and support, and wish you a happy shopping! Best regards, lenovobatt.com Team
Report
Debra
Posted Jun 12, 2024
Very appreciative that the replacement…
Very appreciative that the replacement battery came with tools snd instructions for installing. Was very easy to do.
Response from lenovobatt.com· Jun 13, 2024
Dear Customer, Thank you for your kind feedback! We are delighted to hear that you found the replacement battery installation process straightforward and appreciated the inclusion of tools and instructions. Ensuring a smooth and hassle-free experience for our customers is a top priority for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our product, and we look forward to serving you again. Best regards, lenovobatt.com Team
Report