Poor
427 reviews
LawnGuruHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
427 approved reviews, newest moderated first
Eric
Posted
He mowed nicely and promptly
Response from LawnGuru· Oct 22, 2026
Hi Eric, thanks for dropping us your feedback! We love reading that your provider completed your mow promptly and left your lawn looking awesome. Delivering quick and dependable work is what our platform is all about. We truly appreciate you taking a moment to post your review and trusting LawnGuru with your yard!
Eric
Posted
Great, quick, on time service
Response from LawnGuru· Oct 22, 2026
Hi Eric, thank you for taking a moment to share your review! It is awesome to read that your provider delivered great, fast, and punctual service for your yard. Helping you get reliable lawn care without any hassle is what we strive for on every visit. Thanks for choosing LawnGuru to handle your outdoor property care!
Larry
Posted
Great job during lots of weather delays
Response from LawnGuru· Oct 22, 2026
Hi Larry, thank you for taking the time to leave us your feedback! We love hearing that your provider did a great job managing your lawn care through all those unpredictable weather delays. Working through shifting weather schedules can be tough, and we truly appreciate your patience and ongoing support. Cheers to keeping your property looking fantastic!
Lisa
Posted
Always on time, does a nice job!
Response from LawnGuru· Oct 22, 2026
Hi, Lisa! We appreciate the 5-star review! It's wonderful to know that your lawn care pro has been consistently showing up on time and doing a great job. Reliable, quality service is exactly what we want you to experience every time. Thank you for trusting LawnGuru with your lawn care needs, and we hope to keep exceeding your expectations!
Mercy D.
Posted
Lawn was neatly cut. They cleaned the walkway from any debris/grass clippings. Overgrown grass along the street were also removed.
Response from LawnGuru· Oct 22, 2026
Thank you for sharing such lovely feedback, Mercy! We're delighted to hear that your lawn was neatly trimmed and that your pro took the extra care to clear away grass clippings from the walkway and tackle the overgrown areas along the street. It's those finishing touches that make a difference, and we're glad you noticed! We appreciate your 5-star rating and look forward to keeping your lawn looking its best!
John
Posted
His attention to detail is fantastic. I love how they do the edges in my yard.
Response from LawnGuru· Oct 22, 2026
Thanks a bunch for the 5 stars, John! We're thrilled that your lawn care pro's attention to detail has made such a great impression, especially with how neatly the edges of your yard are done. A well-manicured lawn is all about those little details, and it's great to know your pro is getting them just right! We appreciate your support and look forward to keeping your yard looking sharp!
Tim P.
Posted
Did a Good job.
Response from LawnGuru· Oct 22, 2026
Hello, Tim! Thank you for the positive review and the 5-star rating! We're happy to hear that you're pleased with the work done on your lawn. We appreciate you choosing LawnGuru and hope to deliver another great experience the next time you need us!
Denise
Posted
I don’t like that you can only reach the office via app. My issue didn’t fit the script and there was no one to talk to. The services are expensive (as is everything) and I feel I should be able to speak with a human. This is why I am no longer a current customer.
Response from LawnGuru· Oct 22, 2026
Thank you for sharing your feedback, Denise. We're sorry that getting assistance has been frustrating, especially when your concern didn't fit the available support options. We understand that when you're paying for a service, you expect to be able to connect with someone who can personally address your concerns. While we don't currently offer phone support, our team is available through live chat on our app and website, by email at [email protected], or via SMS at +1 (855) 517-0068. We also understand your concerns about pricing and regret that you've decided to discontinue your lawn mowing service. We appreciate that you've continued using AutoPlow for your two properties. A member of our team will reach out via email today to better understand your concerns, offer assistance, and explore possible options. We value your business and hope to make your experience with LawnGuru better moving forward.
