LawnGuruReviews of lawnguru.co

If I could, I would give a negative five!!! Like many of you, I experienced my yard being half cut, person not showing up when scheduled, and calling multiple times to customer service and having to select new service just to talk to you in human being. The grass cutters are inconsistent and customer service only tells you what you want to hear. Run away from this company and don't look back!

I had worked with them for 3 years each each year it became progressively worse - this last year they repeatedly withheld overgrowth payments and from my understanding still billed the customer—There was also a problem with my tips having a large percent taken out. AVOID AT ALL COST. THEY WILL OVER CHARGE THE PRICE A PROVIDER OFFERS BY 35%. Which on a 1000$ order is 350$. To the customer and then take part of the tip

They are the worst. They over promise and under deliver consistently. I had two lawn mowing by two different providers and both sucked. They left piles of cut grass and in some spots butchered the lawn. Those two were the only cuts I could get in 8 weeks of trying. Each week they would promise a provider who would ultimately not show up.

I didn't check reviews before hiring-big mistake. Save yourself the trouble. MARK was supposed to come service our lawn, I confirmed with him when he was coming and everything. The man shows up, probably didn't even bother parking, takes a photo from the outside and cancels the service citing the reason as "gates locked," when clear as day both backyard gates were open. Doesn't knock doesn't get out to actually check doesn't even message just straight up cancels. AND theres not even a number you can call. Not a real company, fully a scam.

Have had bi weekly mowing going for about 6 months now. Has been pretty horrible the whole time. The providers either come way after the scheduled date or only cut half the lawn. The app allows you to block providers and get a new one so you think service will improve, but they all do unsatisfactory jobs. Also there is no refunds which you learn after the fact and no customer service number. Only the ability to text through the app to a person or a bot, who knows. Just avoid this service. It’s incredible that it has been around this long with so many bad reviews. They do not care about the customer.

I would give a zero if I could. Provider never should up or answered the message. DO NOT USE THIS SERVICE IF YOU VALUE YOUR TIME AND MONEY!

Absolutely suck! I would not recommend. It looks like they sent Ray Charles to do my yard and because there wasn’t a “shading” on their satellite diagram not showing a 3ft strip, they didn’t do it, literally right at the gate they enter the backyard through. Common sense isn’t so common and laziness these days is a cancer. NEVER hire these clowns and combine that w the FACT they don’t talk and choose to ONLY use text messaging as a means to communicate. The clown who did the work took a small pic of the area to make it look completed to the YARD GURU company and my pictures obviously showed the whole pathetic job. Im in friendswood, TX and I mowed yards from 16-22 years of age and NO WAY would I leave a yard looking like they did. OH AND ONE MORE VERY IMPORTANT THING: these goons literally said they don’t edge the sidewalks or driveways the first time and only do it the second week/visit. MAKES ZERO SENSE…… they spent about a total of 10min on the yard if that.

"AT YOUR OWN RISK" THESE SORRY ASS PEOPLE ARE CROOKS!!! THEY HALF ASS CUT YOUR LAWN AND THEN HAVE THE AUDACITY TO CHARGE YOUR CARD AND REFUSE TO GIVE YOUR MONEY BACK EVEN AFTER YOU HAVE SENT PICS OF YOUR YARD BEING NOT FINISHED!!?? AGAIN, AT YOUR OWN RISK!!!!