Great
42 reviews
LakeAirHonesty, pricing, process and quality scores appear once 5 customers have rated them.
LakeAir Brand Air Purifiers are manufactured by RK Ventures Inc. in Racine WI. LakeAir Air Purifiers and Smoke Eaters have been made in the USA since 1968. Our air purifiers are commercial in nature; made from all steel. We focus first on superior product function. Our products are built to to last through out a generation. They are built to be easily repaired by the common man. We use green manufacturing processes to minimize the ecological footprint of our products.
LakeAir (lakeair.com) has 42 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 4 reviews with 1 star · Clear filters
BRIAN B.
Posted
Talked to the owner, sent multiple emails and texts, says will fix never did. Still waiting on replacement filter. It has been well over a month now. No return contact as promised.
Response from LakeAir· May 15, 2026
Hello Brian. I do apologize for the lack of prompt service. We will do all we can to improve our systems.
YB
Posted
I purchased replacement filters. But the packaging was not appropriately done. All filter casings without an exception were damaged! Please wrap/cushion these filters in the future. Thank you.
Response from LakeAir· Jun 25, 2024
Dear Yassib. I am sorry that your filters were damaged during shipment. We ship many filters each month and this occurrence is a bit rare. The carrier is responsible for this damage and we will be happy to replace any unusable filters with new. Please contact me and I will work to make this right. You can call me at 262-632-1229. I look forward to helping resolve this issue to your satisfaction.
Steve L.
Posted
Delivered 17 days later. Inquiries to online chat are answered by someone one the road EVERYTIME. No email replies where shipment was. Asked for faster shipping due to their “dropping of the ball” but was told we can’t do that but we can give you another filter to try to make amends. Hollow. Never done. The excuse machine followed with ridiculous reasons why this wasn’t processed.
Response from LakeAir· Jul 20, 2024
Hello Steve, I am sorry you had a poor experience. Please call me and let me make this up to you. We really do try to make customers happy.
Dan P.
Posted
I waited for 11 days after my $2400 purchase and received not one follow up email, text, or call regarding delivery, or my unit. I called Lake Air and spoke with the owner Randy, after 11 days, and all he said was calm down. No apology, nothing.
Response from LakeAir· Dec 22, 2023
Dear Dan, I am sorry you had an unpleasant experience with us. When I answered the phone, the first words I heard was "where is my filter!" I asked who is this "so I could look up your order" You gave your name, and I said please let me look up that information. You continued to speak brusquely. I ask you to please relax while I looked up you information. You promptly asked to cancel the order which we did. I feel horrible that our interaction went badly. Around the holidays shipping can go slower . Your unit was on its way to you, but you didn't give me a chance to check on it. I hope the rest of the holidays will go better for you. If you would like to see about receiving a unit with a extra discount for your trouble, please contact us. I do apologize. I wish you had given me a chance to make things right.
