Excellent
925 reviews
KURU FootwearHonesty, pricing, process and quality scores appear once 5 customers have rated them.
KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 776 reviews with 5 stars · Clear filters
JR
Posted
This company has fantastic customer support. They respond in a timely fashion. No long hold time is call. Emails and messaging are quick. Returning items is so easy. I’m impressed.
Response from KURU Footwear· Sep 10, 2024
Thank you so much for sharing your feedback, we are always happy to help!
Sheia
Posted
The representative understood my questions. She was able to process my return & exchange. I also added another item during this conversation. She was very professional, friendly & thanked me for ordering from Kuru.
Response from KURU Footwear· Sep 10, 2024
Thank you so much for giving our shoes a shot! We appreciate your feedback!
Pam
Posted
Gloria was patience and understanding.
Response from KURU Footwear· Sep 10, 2024
She's an excellent guru! Thank you for giving our shoes a shot and sharing your experience.
Angela H.
Posted
I LOVE KURU shoes. I just got my 4th pair and they are very comfortable. With Plantar fasciitis and a heel spur these are the best. You also get 45 days to make sure they work for you. Go get you a pair today.
Response from KURU Footwear· Sep 10, 2024
I'm so happy to hear that you love your KURU Shoes! Thank you for giving them a shot!
Norman
Posted
Unfortunately, the Kinetic 2 did not fit me well. Though wide, it was not wide enough for my foot. Sadie and Hyacinth in customer service were extremely helpful and arranging the return was quick and easy. I was very pleased with the excellent customer service, great job Kuru!
Response from KURU Footwear· Sep 9, 2024
I'm sorry to hear the shoes did not work well for you, but I'm glad you had an easy return. Thanks for giving them a shot!
Laura J.
Posted
The shoe didn’t work for my foot, but the customer service was absolutely wonderful. Great company to do business with.
Response from KURU Footwear· Sep 9, 2024
I'm so happy you had a great customer service experience. Thank you for giving our shoes a shot!
Happy C.
Posted
I have purchased multiple pairs of Kuru shoes and boots. I love the fit and support of the shoes. Also, great customer service! Thanks
Response from KURU Footwear· Sep 9, 2024
I'm so happy to hear that you love your shoes and boots! Thank you for being the best part of KURU!
Willie L.
Posted
customer team that help me was really patient in helping .
Response from KURU Footwear· Sep 9, 2024
This is the service we strive to provide. We are happy we could help. Thank you for trying our shoes!
