Excellent
184 reviews
KoKo Shiseido BeautéHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
KoKo Shiseido Beauté (kokobeaute.com) has 184 customer reviews on Rated Honest, with an average rating of 5.0 out of 5.
184 approved reviews, newest moderated first
Elizabeth S.
Posted
Tina was very friendly, Very knowledgeable on products. Have gone to other shiseido in the mall, no customer service there. This will always be my go to store. Thank you Tina.
Response from KoKo Shiseido Beauté· Aug 22, 2024
Thank you for your feedback, Liz. 😊 I am delighted you were satisfied with your shopping experience at KoKo. I hope to see you again soon! 🌹🍒🌺
Jennie T.
Posted
Always treats me like the most important customer!
Response from KoKo Shiseido Beauté· Aug 22, 2024
Hi, Jennie. Thank you for sharing how you feel. 😀 You've been our loyal customer for over a decade, making you a very special VIP to us! 🙏 Bon voyage to Italy, hope you have a great time there. ☘️🌹🍒
Joy S.
Posted
Since I have physical limitations I can call in for my Shisedo orders. I am so happy that I can order my products by phone. I get prompt deliver via mail system.
Response from KoKo Shiseido Beauté· Aug 5, 2024
Thank you for your feedback, Joy 🙏 You can call us anytime for your order and ask any questions you may have just as you are in the store... even just to say hi and chat 🍒 We greatly appreciate your being a loyal KoKo customer for over a decade! 🌺🍹🍊
Lydia H.
Posted
Connie is always a pleasure to meet and helpful in deciding what products to buy. I've been a customer for over 5 years. Love this shop!
Response from KoKo Shiseido Beauté· Jul 31, 2024
Thank you for your feedback, Lydia❤️ It has always been my pleasure. I look forward to seeing you again soon! 😊 - Conni
Christine-Yoshida C.
Posted
The sales lady was knowledgeable. She was kind, patient and attentive to My needs and questions. I am enjoying the products that I bought and I intend to return to the store soon to buy more Items
Response from KoKo Shiseido Beauté· Jul 12, 2024
Thank you, Christine, for your feedback. 😊 We are delighted to hear your shopping experience at KoKo was informative and enjoyable. We look forward to serving you again soon. ☘️🌹🍒
Ann L.
Posted
Fast response and shipping. Thank you very much!
Response from KoKo Shiseido Beauté· Jun 24, 2024
Thank you for your feedback, Anna 🙏 Any order placed before 1:00 pm gets shipped out on the same day. 😊
Peggy M.
Posted
Connie was a pleasure informative and helpful.
Response from KoKo Shiseido Beauté· Jun 11, 2024
Thank you, Peggy, for your feedback! 😊 We are delighted to hear your shopping experience at KoKo was informative and pleasant. ☘️🌹🍒
Frances G.
Posted
Very good customer service, I am happy for the customer service knowledgeable, there is a lot of Sheseido, but I will only buy with KoKo Sheseido
Response from KoKo Shiseido Beauté· Jun 8, 2024
Thank you, Frances, 😊, for your positive feedback! We love to see our customers happy. As you mentioned, customers have many options when it comes to shopping for Shiseido products. We appreciate your trust in us to deliver the best value, expertise, and level of service you expect any day! 🌹🍒🌺
