Kleen-RiteReviews of kleen-ritecorp.com

I’ve been a Kleen-Rite customer for a very long time. Some of the extreme price hikes on parts over the past few years are terrible

Good and fast customer service and merchandise pick up.

Excellent service and fast shipping ! Steve Kelly!

The website, specifically the cart/checkout process is extremely slow. This is not a "me" problem; I have tried three different browsers on two different platforms. Get your developers to fix this. It is without a doubt the most annoying and frustrating part of the KR experience.

El tracto al cliente te ayuda a loque estas buscando

At checkout the tax and shipping were both TBD. I should have stopped there but moved forward based on the $28.49 total. Maybe I thought the rest would be calculated at the next page. It wasn't and I received an order confirmation with open-ended shipping and tax. I was alerted of the prompt shipment with an updated receipt including $31.49 of shipping, for and a new total of $57.98. Had I known this I would have abandoned the purchase in the first place but it had already shipped. How convenient. Furthermore, tax was still not calculated. A few days later I noticed a $60+ charge on my credit card. I guess I was expected to calculate the difference to account for tax. I did not receive a complete itemized invoice. When I wrote customer service and pointed out that that is quite possibly illegal, they offered $15 and made good on that right away and sent the complete itemized invoice. They are quick and responsive, but I will never go through this again.

Very professional and understanding. Quickly solved my issue without any hesitation.

I clearly stated that I needed high-pressure soap for my self wash bays. When my order came, it was brush soap. This is not the first time this has happened. The last two orders I have placed have had issues.