Poor
1,510 reviews
K HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
1,510 approved reviews, newest moderated first
Mischelle G.
Posted
I received a quick response to my issue and a prescription was sent for pick up the next morning.
Response from K Health· Nov 27, 2023
Hi Mischelle, thank you for your review! We're so glad your visit went smoothly, and we hope you feel better soon.
Vanessa A.
Posted
I always get the immediate, proffessional help I need with K health! Love the 24/7 access to medical proffessionals, every time I have needed a consultation, they are always straight to the point with my needs. I reccommend to everyone! And it is perfect to fit in to your busy schedule.
Response from K Health· Nov 27, 2023
Hi Vanessa, thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Larry R.
Posted
Quick responses and answers to my questions.
Response from K Health· Nov 27, 2023
Thank you for taking the time to leave your review, Larry. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Christina C.
Posted
It took some time to find someone outside of bank hours but once I did they were nice and easy to talk to. I felt a bit embarrassed bringing up my anxiety but there were very kind and professional. I was able to get a prescription sent right away. Feel like I am on the right path to getting better.
Response from K Health· Nov 27, 2023
Thank you so much for your kind words, Christina. We really appreciate you taking the time to share your experience with us and others — and we're so glad we were able to provide care for you. If you have any questions, please reach out to [email protected]; we'd love to keep chatting!
Brett C.
Posted
After spending thirty minutes slowly answering all the questions in the list they then asked what I was seeking. After I said treatment or care, they immediately required payment. Then I sat for two hours waiting for a person to appear on the other side, finally I gave up. This morning I awoke to a message stating that my time had ended with khealth.
Response from K Health· Nov 27, 2023
Hey Brett, thank you for your review. I’m sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Please send us an email at [email protected] so we can look into this and answer any questions you have.
W.C. G.
Posted
They took my money and told me to go to urgent care if I wanted antibiotics. Looks like they aren't able to write prescriptions anymore. Every review from the last year tells the same story. Just a scam site at this point
Response from K Health· Nov 29, 2023
Thanks for sharing your feedback. We’re sorry we didn't meet your expectations. Our clinicians' number one priority is patient safety and treatment recommendations are provided in line with our medical protocols.
Shannon
Posted
My doctor was attentive and provided options to my needs. She was to the point and very effective. I appreciated that.
Response from K Health· Nov 27, 2023
Hi Shannon, thank you so much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we were able to provide quality care with ease. Reach out to [email protected]; we'd love to keep chatting!
Sarah W.
Posted
The doctors repeatedly did not read my allergies and kept wanting to prescribe a medication I am allergic to. The last doctor told me I was out of luck not being able to find my medication in a pharmacy and she hasn't had patients not be able to find it.
Response from K Health· Nov 27, 2023
Hi Sarah, thank you for bringing this to our attention. We've just followed up with you through another forum, but if there is anything else we can try and help answer for you please follow-up with us through [email protected].
