Ketoned BodiesReviews of ketonedbodies.com

WORST customer service! Here’s their response to my complaints about not receiving my delivery and receiving terrible customer service. Apparently when you do not receive your order you do not deserve a refund! Ha. This company is a joke. All their customer service responses came via an iPhone with no names given. See their response: “You got a refund even when you were not entitled to own from us and yet you are still griping. And the problem is with us? Please tell us more.”

I’ve ordered once from Ketoned Bodies. Meals arrived two days after shipment with no dry ice. I opened one meal and it was no longer refrigerator cold. I threw that one away but I didn’t really know what to do with the rest of them except not to eat them. I put them in my refrigerator and waited to hear from customer service if they wanted me to return them or what. I contacted customer service. Their first response sounded as if I would be able to get a refund or replacement. I chose refund since there was no reason to think the dry ice would last longer on a replacement shipment. Customer service asked me to take a picture of the meals for insurance purposes. I told them I had thrown one of them away but I gave them a picture of the rest of them. When they learned that I still had the meals although I considered them unusable, I got a snide response, no refund, and no further communications. Maybe I will get a refund. If so, I will visit this site again and update people about their customer service, which I currently rate as zero stars. I also rate their food as zero stars since it was inedible. 100% of it is now in the garbage. $159 in the garbage. UPDATE: The day after I wrote this review, I received an email from customer service stating I would be getting a refund. The refund hit my bank account that night. I am revising my rating to two stars.

My son got me started, food was great. I placed my order, but 2 units were not labeled. Companies solution was for me to look at the un labeled product to see if that was what I was missing. Geeze! How am I suppose to know what it is? Fix your outgoing Q.A. Dumb. Nope! Don’t order from a company that doesn’t take ownership of their mistakes.

Came well packaged. I read that other people had issues but the cartons came wrapped in a cardboard label, so nothing came open. I also read that some people didn't have cooking directions, but in my delivery the cooking directions were nicely printed on the label that surrounded the carton. I was disappointed that there was no dry ice still left in the box, but I am ordering from Indiana so the package comes a long way. I really think they should include more dry ice in the shipments. Beyond this issue, the food tasted great. The meat is a little bit tough but I understand because it has been frozen and reheated. Shipping is fast although a little delayed from the date they give you. It's no big deal for me because I order every week and I always have a meal or two left over. I had one meal where a little piece of dirt had got on a piece of broccoli, kinda yuck but maybe the broccoli wasn't cleaned super well. It happens, and this was just on one meal, does not seem to be a regular thing. Portion sizes are great, I am full after I eat. Wish there was more to the app, like members, and areas to follow friends and people ordering from this site, a macro tracker and weight tracker would be nice too. Overall, very happy with this company.

Just ordered a months worth and should have tested before I did. The beef/broccoli was awful, meat was so chewy, hard and grisly. So far not a fan.

Game changer! Arrived on time in a nice compostable package! So tasty! This is the company I’m sticking with for my keto meals. They also use regenerative agriculture which is the cherry on top.

Incredible food, great service

Customer service was great and the meals were awesome. I also appreciated the instructions so that the meals were heated properly on my end. Having these prepped meals definitely made my life so much easier!