Average
310 reviews
KeraniqueHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Created by women for women, Keranique is dedicated to rejuvenating healthy hair growth through clinically proven solutions that strengthen hair follicles and create a foundation for ongoing growth.Unlike general hair care products, our formulas are specifically designed to work with women's unique hair needs. Our proprietary Keratin Amino Complex helps rebuild your hair from root to tip, giving you the confidence that comes from beautiful hair you can see, touch, and feel.Women who follow a complete Keranique routine see the most consistent results. Each product in our line is formulated to work synergistically, addressing hair health from multiple angles - from follicle to tip.
Keranique (keranique.com) has 310 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 130 reviews with 1 star · Clear filters
MTH
Posted
Since this company ship the item very late, but get the money from the buyer when the order is placed I would recommend to get the money when the order is shipped. Because of this situation I thought that the order was a fraud. I asked my credit card company to dispute the payment. This happened to me twice.
Connie T.
Posted
I have tried numerous times to void and decline orders with your company. This has been to NO avail. It has lead me to close my Bank of America account so you CANNOT automatically charge and send me an item. I WILL NEVER DO BUSINESS WITH YOU AGAIN. AND, I WILL SPREAD NEGATIVE COMMENTS.
TAMMIE
Posted
My package was stolen out of my mailbox so I have nothing to review
anita M.
Posted
I have yet to receive my item
Jesse G.
Posted
Displayed product was misleading on line should have been bottles but was shipped tubes instead
Karen J.
Posted
Terrible Experience that has been rectified.
Response from Keranique· Sep 2, 2026
We’re very sorry to hear about your experience and regret the frustration this caused. We understand how concerning billing and account issues can be, and we appreciate the opportunity to address your concerns directly. Our Customer Care team has since been in contact with you, and we have issued the applicable refunds to your original method of payment. We have also confirmed that there will be no additional shipments or charges to your account. We’re sorry that your experience did not meet the level of service we strive to provide. Thank you for bringing your concerns to our attention and giving us the opportunity to make things right.
Jocelyn W.
Posted
Horrible. Product did not work.
Response from Keranique· Sep 3, 2026
We’re sorry to hear that our products did not meet your expectations. We understand how disappointing it can be when you’re hoping to see a difference in your hair and don’t get the results you were looking for. We appreciate you giving Keranique a try and sharing your feedback.
Alice F.
Posted
I never received it.
Response from Keranique· Sep 3, 2026
We’re very sorry to hear that you never received your order. We understand how frustrating it is to be expecting a package that doesn’t arrive. We reached out to you by email to assist with the issue and have processed a refund for the order. We hope we were able to make things right, and we sincerely apologize for the inconvenience.
