Excellent
432 reviews
Kensington FurnitureHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
432 approved reviews, newest moderated first
George V.
Posted
Brenda and Michele were very helpful in making and completing my sale and Ashley was very helpful coordinating a delivery date and time
Response from Kensington Furniture· Mar 28, 2026
Thank You for your kind words & choosing Kensington.
Phyllis J.
Posted
athe sales person was bery nice and anwsered all my questiins.
Response from Kensington Furniture· Mar 26, 2026
Thank you very much for the review. Enjoy your furniture.
James F.
Posted
Salesman JC was very informative
Response from Kensington Furniture· Mar 24, 2026
Thank you so much! We really try our best to improve each day.
Michael M.
Posted
Our Alliance Paradigm RV has Kensington Collection Living room furniture. In about 18 months after we purchased our RV, the recliners are fraying, the fake leather is splitting, the buttons to recline the chair started heating up due to an electrical issue. Such poor quality. It looks like H**L! RV furniture is so overpriced and terrible quality. I'll need to replace these but will look to residential furniture to replace these.
Response from Kensington Furniture· Feb 26, 2026
Hi, you have reviewed the wrong company. We don't sell RV furniture, and our business name is Kensington Furniture and Mattress.
Amadou S.
Posted
I recommended for very large email point click
Gianna M.
Posted
Purchased a couch in 2018, I was given a new couch in 2019 hoping to resolve the problem. This couch is still full of issues... poor stitching, pillows were flat with hardly any use (by the way I was not sent the correct pillows) couch spreads apart even when hooked together, the fabric of the couch constantly looks wrinkled. I am very disappointed that I was guaranteed the issue would be resolved. It’s not resolved and I’m going to have to purchase another couch shortly because this couch is nothing but disappointing.
Marty M.
Posted
Wanted to go to local business to support them. This was the worse experience I have ever had. Ordered furniture in August 2019 as of today February 17, 2020 we have still not received the full order. Have been lied to by Mark Grossman the entire time.
Patricia M.
Posted
Purchased a dining set January 2019. It was delivered end of February. Table had a crack. Was told use this one and a new one will be ordered. After many calls and many lies to me, I am still waiting. It is now December. I would never recommend this store to anyone. The furniture was $900.00 and paid for in cash. This is not the way to treat people. I trusted and believed them. Dont make the same mistake as me.
