KendallyReviews of kendally.com

Echo every comment on here! This product is garbage! Lesson learned. Here's a few quotes from my email attempting to return this product...1) they wanted pictures to ensure what I wanted to return was even from them, "The original shipping label of the product received so we can check if the product received is from us." 2) then they threaten you with how expensive it will be to return, "our return address is in Asia so it will cost you an expensive fee to return the products to our warehouse"...basically, they intend to make it too difficult to even try. Do.Not.Buy.This.Product I'll send you mine, free of charge!

AVOID!!! I ordered 3 bras. The armhole falls below my breasts on the side and to fasten under your breasts on each side is very difficult. When attempt was being made to request I was required to send several pictures AND told I have to pay to send product back to Asia. AVOID ordering!!!

I was RIPPED OFF. JUNK !!

So many red flags... First of all, I should have read the reviews first...there are NO good reviews of these bras. Amazon has had so many negative reviews of Kendally bras, they're limiting them. Trustpilot shows them with 1.1 stars with nearly 300 reviews. First red flag...the product sat in New York for over 2 weeks without moving. It took almost a month to finally arrive after I ordered. If you go to the official site, there's a phone number, but if you call, an automated message tells you the company is "not accepting phone calls at this time". What?? What kind of "business" doesn't accept phone calls? Second red flag. The TWO bras I ordered did not fit. I wear a medium, I ordered a medium, their medium does not fit me. When I wrote to request a refund or exchange, I was referred to their refund/exchange "policy", which basically says that once you receive the product, you're stuck with it. Red flag #3. My next move was an email to express my extreme displeasure with the whole experience. I was told to send pictures of the shipping label and the products with the size showing. Since I ordered a medium (2 actually!) and I received 2 mediums, they would not issue a refund. Red flag #4 They offered two options: a 20% refund and a 20% coupon for a future purchase. HA! Like THAT'S ever going to happen. Or, I could get a 30% refund. I chose option 2. In both cases, they don't even want their own product back. So I'm left with 2 bras that don't fit and about $10 back of what I paid for them. What kind of business offers clothing for sale ONLINE, with no path to exchange something if it doesn't fit?? The support agent that sent the email was kind enough, but it didn't offset the horrible customer experience I had with a so-called "business" with unsatisfactory delivery times and extreme and unreasonable company policies that show exactly how little they care about their customers. If I could leave negative stars, I would.

I normally wear a 2X or 3X size bra. I ordered a 3X but the actual size of the bra received said it was a 3X but might be a medium or possibly a large at best. If your order this bra get at least 3 sizes larger. I waited 20 days to receive the Kendally bra direct from China which was never revealed during the purchase. I also contacted customer service which was only available by email the same day I received the bra and tried it on and found it was 1/2 the size I needed. I asked for a refund and directions to return the product and they offered the following which was not satisfactory to me. 1. Refund 10% of the product's value and 20% discount for your next order. ​ 2. Refund 15% of the product's value. I would not recommend buying from Kendally or buying their products. 1/17/24 Kendally.com emailed me and offered a counter refund offer, see below: 1. Refund 30% of the product's value. 2. Resend the product for a different size at no additional cost. 3. Refund 100% of the product value when you return the package to our warehouse in Vietnam at your postage expense. (Please kindly note that the cost of returning an item is quite high: 20-30$) I have chosen to accept the 30% refund. Although I appreciate that they have improved their refund offer I will still never buy from them again.

Your product doesn’t fit and I have no idea why, but the one I tried on smells like manufacturing liquard materials! therefore I should be able to return it. These bras apparently we’re not made in the United States, because I am not a 2X I am smaller than that, but I used your guidelines. I also did not buy these bra’s thru Amazon and that’s were they came from. So you have a contact to return them. There 3 shipping labels one on top of the other?? Total BS and the address on my shipping label was from an Amazon warehouse on Washington state! 😡 Wish I had seen this site before

BUYER BEWARE! the product does NOT fit; is NOT stretchy as shown; does NOT give any support; is very poor quality in material and construction; there are NO redeeming features to this product; then to read their return policy to find they DO NOT stand behind their product - that took FOREVER to get here . . . SCAM!!!!! I’m learning to read all return policies before I buy anything 😡THIS COMPANY IS A BAD, BAD, BAD EXPERIENCE!!!!!!!!!😡 sending them to Goodwill 🙄 I bet no one will want them . . .

Avoid buying from these people. Sorry quality. I’ve been trying to return my purchase to no avail. They also charged my VISA card 2 months prior to shipping which I believe is against VISA policy. They don’t even want their product back and have offered only a 15% refund indicating they shipped what I ordered. Please don’t fall prey!