kehe.comReviews of kehe.com

Very unsafe drivers as reported today to them. 10 phone calls couldn't reach one person. Unbelievable.

In March one unit in a shipment arrived damaged. I emailed KeHE right away and they said they would issue a credit. Four months went by with nothing. I followed up by email and phone, and again they promised the credit. Instead of issuing it, they deactivated my account. When I called and emailed to fix it, they told me I had to reapply. I reapplied, waited, called again, and was told the account could not be reopened “for compliance reasons” with zero explanation. The damaged-product credit still has not been issued (they finally posted a credit memo months later, but I never received an actual refund. The money is just sitting there on a closed account. No cash back, no explanation, no help.

Actively advertising 12 of an item on Wallmart. I received only 6. I immediately contacted Walmart whom it was advertised through. Days of run around from KeHE. Repeative scripted responces to delay the correct action = To send the remaining items. They still have this listing active but refused to send me the missing items. They gave me an undesired partial refund when I told them I wanted my 6 other items. Avoid this company. Horrible unprofessional customer service. I reported all this to Wal-Mart. Even they said this situation was unacceptable and are going to look into it to take action.

Return my payment immediately — you sent the wrong invoice and now not responding. KeHE team is acting like scammers. , Return my payment immediately — your mistake is not my problem, and you sent the wrong invoice. This is your responsibility, not mine. I am extremely disappointed by the lack of response and resolution regarding my order issue. This is completely unacceptable for a company of your size and reputation. Please provide your return address immediately so I can send back the products listed below. Once the items are returned, I expect a full refund to be processed without any further excuses or delay. Order Details: Order Number: 9394013

I am extremely disappointed with KeHE’s service. Their team sent me an incorrect invoice showing the wrong company address, which caused my invoice to be rejected. I immediately contacted KeHE and requested a correction, but even after 10 days, there has been no proper response or action from their side. I have provided all correct business details and followed up multiple times, yet the issue remains unresolved. This delay has wasted both my time and money. It’s unacceptable for a company like KeHE to handle such a simple invoice correction so poorly. All I asked for was to update my invoice so I could continue doing business with them, but instead, I received no clear communication or support. Very disappointing experience — KeHE’s customer service needs serious improvement. Order Details: Brand Name: ALTER ECO Quantity: 12 pcs