Excellent
58 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Keg Outlet's goal is to empower homebrewers (beer, cold brew, kombucha, etc) by providing great customer service and quality products at low prices. We strive to maintain accurate product data and imagery so that our customers and potential customers know exactly what they're getting. If you have a question about a product, or if there is a product that you can't find on our site, feel free to contact us - we can often-times help you find what you're looking for.
Keg Outlet (kegoutlet.com) has 58 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
58 approved reviews, newest moderated first
AA
Posted
The Keg Outlet team are amazing. Very reliable and quick customer service. I live in Virginia and can count on them to have some of the best deals, quick shipping and great prices all the time. Highly Recommended!!
Rob F.
Posted
I am an Artisan Coffee Roaster in the process of opening a retail coffee bar. I was introduced to nitro coffee a year ago. I started playing putting a 'home' system together. With the opening of The Urban Cup nitro was a must. So I had to take my gear and knowledge to a new level. Brandan and Keg Outlet are my 'GoTo'. They have been responsive...which seems to be an art form today...knowledgeable and helpful. I retrofitted a beer kegerator with Brandan's guidance and Keg Outlet gear. Keg Outlet has earned my business.
Jürgen
Posted
I dream to do home brewing. found you on the Internet. site convenient and informative. I will keep in mind your company, in order to order equipment in the future
Scott R.
Posted
The Customer Service was phenomenal. Cary took the time to call and e-mail me pertaining to a question I asked a day prior to my order. Cary remembered the question and followed up to see if I was interested in the product I asked about before he finalized the order.
Aaron from Filament C.
Posted
The Keg Outlet guys have been exceptional. We are an Australian cold brew company + some time ago were looking for a simple solution to scale up our brew facility. We have since purchased 3x Large SS Brew Vessels and these have changed our business! Brendan Hanson at Keg Outlet has been exceptional helping us with shipping, troubleshooting etc to get our brews bang on. Thanks guys for your support, quick responses and great insights. Cheers from Australia! Aaron + Brendan from Filament Coffee.
John P.
Posted
I ordered a keg from you all and it finally arrived 20 days late. There was no adequate freight companies or your staff who all seemed to be indignant about me inquiring so much as to the status of the order. I offered even to rent a uhaul and get the delivery myself from the warehouse. When the keg arrived there were these factory pegs covering the openings needed to install the wheels. I called the manufacturer and they said it was defective and i needed to hire someone to use a grinder to saw them off. This experience is unbelievable and it has delayed my stores opening 12 days now and cost me thousands of dollars and a number of staff members who quit because they could'nt forgo work waiting for you all to get your act together. I can never get anyone on the phone there so I hope this gets the attention of your owners and they try to set this right. If someone contacts me to make this right i will remove this post.
Bryan M.
Posted
Excellent customer service to fix a problem with my order. Fast response, resolution, & shipping to complete my order. Product was just as described & showing on Keg Outlet's website. Very pleased!
R. H.
Posted
Excellent customer service. Great used kegs. Fast safe shipping. Buy with confidence here!
