Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

Jason B.
Posted Oct 23, 2022
Very helpful sent out another set of…
Very helpful sent out another set of Bolts per the warranty Fast Shipping
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customer
Posted Oct 22, 2022
Quality is not good
Straps for net rips off easy. Hooks on trampoline mat pull apart easy allowing the springs just to come unhooked. We have 8–9 that are completely messed up and they are actually ripping the trampoline mat itself.
Response from Jumpflex Trampolines· Oct 24, 2022
Hi Brad, Thanks for taking the time to leave us a review. I am sorry to hear you are having issues with your trampoline. I have sent you a separate email as I would like to get this sorted for you as soon as possible. If you do come across and issues, please don't hesitate to get in touch.
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Melissa H.
Posted Oct 20, 2022
Great customer service
Great customer service. Got back to me with in 24 hrs and helped me replace my frayed net. Very happy customer.
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Cynthia W.
Posted Oct 19, 2022
We had to order three different parts…
We had to order three different parts of the trampoline. We received the padding that goes around trampoline . The net and the actual jumping part has yet to be delivered yet didn’t get a tracking number. Cindy webb for Rita peery
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RebeccaH
Posted Oct 19, 2022
Super fast shipping
Super fast shipping. Easy to out together. Very nice quality!
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Wendy D.
Posted Oct 18, 2022
Love it
Love it, this is the second one I have purchased for my grandchildren…..worth every penny….👍
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Natalie C.
Posted Oct 17, 2022
Jumpflex sent us a replacement safety…
Jumpflex sent us a replacement safety net and outer spring cover free of charge because ours had ripped. They stand by their word!
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Wendy D.
Posted Oct 17, 2022
Excellent customer service - replacement parts
We purchased our trampoline about a year and a half ago. When we moved, we had to disassemble and reassemble it at the new house, and almost all the Velcro top straps broke. I reached out to customer service and within days they had sent me 12 new ones (we only needed 8!) for free, no questions asked. Excellent and quick customer service!
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