Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

CHRISTOPHER B.
Posted May 14, 2022
great durable trampoline easy set up
great durable trampoline easy set up, no hassle delivery. Kids love it.
Report
Ryan Y.
Posted May 14, 2022
Trampoline
Great trampoline
Report
Kelly S.
Posted May 14, 2022
My autistic son NEEDS his trampoline
My autistic son NEEDS his trampoline. Jumpflex has responded and backed up their promise every time we have had a problem.
Report
Te Owen W.
Posted May 13, 2022
Best trampoline I have ever had the…
Best trampoline I have ever had the pleasure of playing on! My kids love it, and we can jump together as a family without worrying about weight - we can focus on worrying about everything else 😉 It's a fantastic way to get exercise and have fun with your kids. I can also highly rate the net; bless that net, may it always be strong. Well made. High quality feeling materials. New Zealand customer service. 10/10
Report
Steven G.
Posted May 13, 2022
Fast shipping and a fantastic product!
Fast shipping and a fantastic product! Very well built and the kids love it.
Report
Andrea N.
Posted May 13, 2022
Communication with JumpFlex was…
Communication with JumpFlex was impossible! I made a mistake on the delivery address (yes, I messed up), but FedEx would NOT redeliver without the request being generated from the shipper (JumpFlex). THAT NEVER happened, and my request (called AND emailed twice) was lost in the lack of communication channel. The SECOND part of the shipment (the cover) could have been redirected PRIOR to shipment to the corrected shipping address, but it WAS NOT...no attempt to reach me was ever made by JumpFlex. NOT HAPPY
Response from Jumpflex Trampolines· May 20, 2022
Hi Andrea, Thanks for taking the time to leave us a review. Sorry to hear that you were unable to get in touch with us and you felt like there was a lack of communication on our end. I have had a look into your order and can see that our Jumpflex™ customer support team rectified this for you and had the order redirected to the change of delivery address as requested. We appreciate your honest feedback and I will pass this on to the rest of the team. Warm Regards, Renee Jumpflex™ Customer Support
Report
Michael L.
Posted May 13, 2022
Great customer service
Great customer service. Great products.
Report
Larry H.
Posted May 13, 2022
I received the parts I requested…
I received the parts I requested quickly. You provided a complete set of spacers even though I only requested at least 6. And they were free! Thanks
Report