Average
3,958 reviews
Joyride HarnessHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
3,958 approved reviews, newest moderated first
Stewart
Posted
Makes walking our dog so much easier. And, he doesn’t choke himself by pulling on the leash!
Response from Joyride Harness· Feb 24, 2023
Happy to hear walks are better for both of you.
Sarah M.
Posted
I love the way my Coco fits in her Joyride Harness! I have bought a few expensive harness, but they don't work or fit right on your pet. I'm very please with my order. From the time I placed the order to delivery date... wow! I'm very satisfied. Alot of the pet owners have noticed a difference in Coco since her new harness. It looks great, comfortable and I'm not struggling with my dog! Thank you for an amazing product!!!
Response from Joyride Harness· Feb 24, 2023
WOW, Thank you so much for this wonderful testimonial. Your support means the world to us.
Gregory B.
Posted
I heard about this harness from a friend, My wife uses it more then I do but we both love the handle for lifting the dog into the truck, and the easy way the setup is to get the harness on and off. Bottom line this is the best harness we have ever had for our dogs.
Response from Joyride Harness· Feb 24, 2023
Glad to hear it's working well for you. Please make sure to support your dog when picking him up.
August S.
Posted
This is our favorite harness! It’s nice and easy to put it on since there’s only one buckle. Fits like a glove. Grateful for this company’s exchange policy since I had to size down. The side buckles are great for biking and keeping the dog attached to my side.
Response from Joyride Harness· Feb 24, 2023
We have worked very hard to get the return/exchange policy down. Glad you noticed the hard work.
Keith K.
Posted
I received the X/S for my Chiwawa. It was still too big. I have a bigger mut that fits so I will keep it.
Response from Joyride Harness· Feb 24, 2023
Thank you for your feedback. We hope you find something that fits your chihuahua.
Mildred R.
Posted
This is the best company one great customer service and I have purchased two harnesses . The harnesses are the best quality and easy to put on my dog. If you have questions you email them and they will email you back quickly.
Response from Joyride Harness· Feb 24, 2023
Thank you so much for your feedback Mildred. We work hard to make sure emails are answered in a timely manner.
Carolyn R.
Posted
The customer service and warrantee was not consistent with what they say. Buyer beware if you are trying to get it replaced and you bought on Amazon. I specifically paid the same, got the same harness and paperwork but was not given a replacement because it was bought through Amazon. Stand behind your product!!! Also the customer service representative replied over several days with cryptic questions back to me.
Response from Joyride Harness· Feb 12, 2023
Hi Carolyn, You wrote to our team at Joyride Harness. If you were to reach out to our Amazon team. We could have worked with you. Our service team did advise you of the correct thing. When you purchase from Amazon. Our team has reviewed your case and while we certainly wish we could help you further, our warranty policy does not cover damage caused by our customers' beloved fur babies. You can read more details on that here if needed: https://joyrideharness.com/pages/harness-guarantee.
D M.
Posted
Horrible service! They sent an xs instead of xl for a large golden retriever. In 5 days and 7-8 contact attempts e-mail to message I am still without response. The phone number is automated and will cut you off at any time and will hang up when their message is completed! I have filled out exchange forms 3 time for reason of return and only get ‘bot’ returns!! Warning Red Flag for questionable true business practices!! Danger!!!
Response from Joyride Harness· Feb 3, 2023
Hi Douglas, We have sent responses to all your emails. We did send the size you ordered I am happy to send you the confirmation. Our team does not work on Sunday. And we did answer the following business day.
