Jooki | Music & Stories Player for KidsReviews of jooki.com

Superbe enceinte mon fils adore!! J ai eu un soucis de wifi, le service client a été adorable et m'a expliqué comment réglé le problème immédiatement. Je recommande 😊

Jooki is really the best choice for people who like to choose their own music an stories for their kids. We had a lot of CDs already and didn't want our kids to ruin them, also we want them to listen to songs, that other kids player producers definitely wouldn't have in their selection. In addition my husband speaks a different language and can record and connect stories in his language so that the kids can practice that as well. The support team is very helpful. I have had about 3 times minor problems, where I didn't know how to use the software. Everytime they responded very quickly and helpfully. The first generation jooki has the USB-port for charging in a very unpractical place, which is why we ruined two chargers already. I hope the new generation has changed that but I wouldn't know. Still, I think jooki is the best choice for parents who like choices.

Truly an amazing piece of technology, our children are hooked. The only downside: hardware seems less reliable for early models and there are no effective solutions in place when you run into issues. My issue was resolved in the end, assuming for now it was Murphy's law.

The Jooki team is absolutely fantastic! Recently my son’s Jooki stopped working so I contacted the Jooki team for help. They quickly provided a way to fix it but when I tried it on our Jooki it didn’t work. Then the team offered to send a replacement Jooki for my son. We just got it yesterday and he was so happy to have a Jooki that worked again that he hugged it. What wonderful customer service. We love the Jooki in our house - it’s always playing!

Jooki helped me troubleshoot a problem I was having connecting the device with my new phone. My kid loves the device and I love that they were able to solve my problem after a few emails back and forth.

We received a jooki as a gift last year, and have had to reach out to tech support twice. Once because one of the tokens was not working, and once because our jooki went into "factory mode" and I was unable to pair it with the app. In both cases, jooki's customer service responded immediately to my email request (within a day), and provided quick solutions to my issues that had us up and running again and a very happy toddler who can listen to his bedtime stories. Love this product and so happy with their service!

We where having trouble with our Jooki 2, it was unable to connect to our WiFi network. I emailed support and I received the relieving answer within an hour!

When we were having difficulty getting our Jooki to work I emailed customer service and received a very quick response. Their solution was easy to understand and worked right away.