Midi HealthReviews of joinmidi.com

It is so encouraging to feel listened to, be offered options and be educated on available treatments for symptoms.

Midi health is a great way to get quick convenient women’s care from the comfort of your home. It truly changes the way you can get answers to questions right from your couch.

The compassionate nature of the staff and how informative they are. They made me feel comfortable and confident in the care they provide me. I was at a very difficult time of my life and with the beginning stages of pre-menopause making everyday a struggle. MIDI changed my life for the better it’s saved me from a very dark time. I’m so grateful for what they can provide for women. We are in a time of our lives that we have no help and are left without the help and guidance we need. MIDI has changed all of that and given us our lives back.

It is difficult as a post menopausal woman to attend my ob/gyn as it appears they favor women in the fertile stage of life. I have felt marginalized in prior experiences. This is wonderful because it is private, non-invasive and treats women with dignity.

Erica was very understanding, asked me lots of questions and made me feel comfortable and heard. It's been a frustrating road to try to have my issues understood and find a solution. We have a plan for moving forward we both feel good about! So thankful!

I'm extremely disappointed with my experience with Midi. I requested an online consultation expecting transparency, but it turned out to be anything but. A Nurse Practitioner called me, but the call either disconnected or dropped unexpectedly, and there was no follow-up or return call. At no point did I agree to be billed, yet my insurance was charged for a consultation I didn’t complete, which I find fraudulent. After the call, the only follow-up I received was an email with some general recommendations and the information that my insurance doesn’t cover the recommended medication. There was no detailed prescription, nor any clarity about the next steps. They also failed to provide any transparency on costs beforehand. Since then, I’ve tried repeatedly to get in touch with someone to address the issue, but no one answers their automated service or the portal. They’ve ignored my requests and voicemails entirely. Instead, they continue sending bills for a service I didn’t receive. This experience feels comparable to going into a doctor’s office, waiting for a doctor who leaves midway and never returns, only to get a bill later with zero communication. It’s beyond frustrating. At this point, Midi's lack of transparency, unreturned messages, and unclear process feels like false advertising and poor patient care. I hope this review helps others avoid similar frustrations. I truly feel it is fraudulent and have every intention of contacting the Attorney General's office and the medical board to find out the best course of action to take.

When I scheduled my first visit, I said it was to explore testosterone therapy. The provider I met with explained she is not licensed to prescribe testosterone; I would need to schedule a visit with someone who was. I am self-pay. This fruitless first visit cost me $250. Midi has invited me to schedule a follow up with the same provider. The website doesn’t tell me how to schedule with a testosterone provider. Calling for help led to dead ends, no one in Billing or Patient Care available. I am waiting for a response to an email query. UPDATE 11/1/24: Midi contacted me to schedule a visit with a testosterone provider. UPDATE 12/14/24: Visit with appropriate provider (another $150) went great!

The entire process was painful. Customer service is horrible. My care team called in the wrong dosage for me and now I can't get them to respond. Almost a week later and they have done nothing to fix the issue.