Midi HealthReviews of joinmidi.com

I went to my gynecologist office to address my perimenopause symptoms (at the time it was heavier periods than normal, night sweats were starting, and I was having a lot of brain fog). I had considered that maybe I was in perimenopause but it wasn’t confirmed. I was 46. My gynecologist said “let’s get a pregnancy test,” despite the fact that my tubal ligation had been iron clad working for 15 years. I gave up after that, fast forward two years. I was so discouraged because my symptoms kept getting worse, and hot flashes started, while night sweats and my brain fog/forgetfulness also got worse among other symptoms such as itchy ears, itchy skin, vaginal dryness, irritability, you name it.. I’m a very busy teacher mom and I was dreading having to go back to the gynecologist in person, just to be told again, that I’m not ready for HRT because I still have a period. I knew that was absolutely wrong so I finally tried MIDI. My best friend told me about MIDI and one of the most reassuring things about trying MIDI was that they took my medical insurance AND I could see a doctor/clinician virtually. I had my appointment on my lunch break two days ago. I was listened to! What a relief. She told me I am not alone in my past experiences with other doctors gas- lighting me. I was prescribed HRT for my many symptoms and am looking forward to feeling relief once I get into a routine. I felt validated and will now have relief. I couldn’t be more thankful for MIDI!

Their communication is terrible. I reached out 6 times - 3x through their contact form and the rest by phone. I was trying to get help confirming that they accept my insurance. Their website shows that they do, but it is not available in the drop-down menu. I also reached out to them on X with no response. They didn’t return a single phone call or reply to any contact attempt. Update: They said they were looking into it but two weeks later, they haven’t followed up.

My NP listened well and seemed genuinely invested in my entire wellbeing! Rosemary was Great!

I've had the WORST Customer Service experience with MIDI. My Nurse Practitioner is great, but everything else is absolutely frustrating. She requested a bunch of labs for me, and they sent it to the wrong facility. I asked them to resend because I had to do another appt which I sat for another 3-hrs to find out some of the labs request was still to the wrong facility. Trying to talk to a Live Person is ridiculous. Everything is done by email and takes 3-4 days to respond. They say within 24-hrs, which is BS. I would NEVER recommend this service. Every email response also sounds like a BOT wrote it out, because it clearly isn't understand what I am trying to say and repeats the same response every time with a different name. So dumb. AI will never take over customer service jobs, people want to talk to PEOPLE.

Wendy Hamilton is attentive and knowledgeable. She has listened to and addressed my concerns , resulting in great results.

wish I would have found this service earlier!

I was initially excited about finally finding a potential medical professional to treat me for my menopause issues I’ve been struggling with for over 20 years. HRT was virtually abandoned by traditional medicine and I was told to just deal with it, it’s a part of aging for all women. Midi’s website listed accepted insurance, of which mine was listed. I was encouraged that the high premiums I pay would cover at least most my expenses. They even took my insurance card and a copy (front and back) is is in my account. Boy was I misled! Even though my online visits were helpful and the meds were making a positive difference, what a shock to get billed $1000 for the first 2 visits!?! Then to find out they don’t even file the claims. I was self-pay from jump and if any of the treatments were covered, I would have to file the claims. I have absolutely no experience with that and had I known in advance, I would have continued my search and never would have used Midi! It was a huge blindside and I recommend you nail down the truth before you accept any services.

I joined MIDI at a point in my life when my health was completely deteriorating. I was suffering from a failed spinal fusion surgery, but menopause woes were overwhelming me as well. The weight I gained was adding additional stress on my back, and the brain fog coupled with the pain meds was eroding my daily functioning. But between the patches and GLPs, I regained my peace and stamina while my back healed from my second spinal fusion surgery. I’m a completely new person!!! I’m the woman who was there all along but just needed help! I’m grateful!!! The patches are amazing, and the GLPs have done the job. I’m decreasing my doses with no weight gain. In addition, Midi handled all my insurance approvals QUICKLY with low copays.