margo
Posted
Solved my issue right away .
Solved my issue right away .
Response from Homebase· Sep 15, 2026
Margo, right away is exactly how it should be — so glad our team came through for you! Thank you for being the best part of Homebase 💜

Average
366 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 150,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers.Homebase helps you:✅ Save managers 5+ hours a week✅ Automate time tracking with our free time clock✅ End scheduling chaos with reminders, templates, shift notes✅ Centralize team communications✅ Run payroll (no manual data entry or paperwork!)✅ Get help to stay compliant with federal, state, labor laws✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider✅ Stay connected with our iOS and Android appsYou're in good company:• 2,000,000+ hourly workers conquer their workdays with Homebase• Best Payroll for Hourly Teams 2024 - USA Today Blueprint• Best Time Clock 2023 - The Motley Fool• Best Scheduling 2023 - Investopedia• Best HR & Employee App 2023 - The Webby Awards
Homebase (joinhomebase.com) has 366 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
Showing 218 reviews with 5 stars · Clear filters
margo
Posted
Solved my issue right away .
Response from Homebase· Sep 15, 2026
Margo, right away is exactly how it should be — so glad our team came through for you! Thank you for being the best part of Homebase 💜
Debbie M.
Posted
Homebase has been very supportive in all interactions we’ve had. If there are questions or issues we can always get in touch with someone to help. Great customer service!
Response from Homebase· Sep 14, 2026
Debbie, this means so much — always being able to reach someone who can actually help is exactly the experience we want every customer to have! So glad our team has shown up for you consistently. Thank you for being the best part of Homebase 💜
EN
Posted
It’s been great for me so far, done everything I needed it to. I had to contact support once, they immediately resolved my issue. Would recommend!
Response from Homebase· Sep 14, 2026
Everything you needed it to do, and support that resolved your issue immediately — that's the full picture of what we're here for! So glad Homebase has been great for you and we love that you'd recommend us. Thank you for being the best part of Homebase 💜
Holly W.
Posted
The support line is very helpful and was able to solve my problem quickly. Very nice employee took great care of us
Response from Homebase· Sep 14, 2026
Holly, quick, helpful, and genuinely caring — that's exactly the standard we hold our team to every single day! So glad they took great care of you. Thank you for being the best part of Homebase 💜
Alyssa
Posted
Homebase has been a great platform for our small business! It is super user friendly and the staff have all been very helpful with the more in depth processes.
Response from Homebase· Sep 11, 2026
Alyssa, this is so great to hear — user friendly and backed by a team that shows up for the deeper stuff is exactly what we're built to be for small businesses like yours! So glad Homebase has been a great fit. Thank you for being the best part of Homebase 💜
Ruben G.
Posted
Angel was clear about the solutions needed and was extremely knowledgeable.
Response from Homebase· Sep 10, 2026
Ruben, clear, knowledgeable, and solution-focused — that's exactly the kind of support Angel brings every time! So glad he made your experience a great one. We'll make sure he knows. Thank you for being the best part of Homebase 💜
Nadine
Posted
The chat was super simple to use and not a gross continuous loop like most AI these days. My agent was very nice, helpful and speedy fast. Great interaction!!
Response from Homebase· Sep 10, 2026
Nadine, "speedy fast" and actually helpful — not stuck in an endless loop — is exactly what we aim for! We're so glad your agent made the experience simple and genuinely great from start to finish. Thank you for being the best part of Homebase 💜
DAISY T.
Posted
very helpful
Response from Homebase· Sep 8, 2026
Daisy, that means so much to us — helpful is exactly what we're here to be! Thank you for being the best part of Homebase 💜