Marissa
Posted
Jubelle was wonderful in assisting…
Jubelle was wonderful in assisting during my time of need!

Excellent
187 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Gerald Wallet (joingerald.com) has 187 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 171 reviews with 5 stars · Clear filters
Marissa
Posted
Jubelle was wonderful in assisting during my time of need!
Ayadra M.
Posted
Jubelle helped me greatly today and was very patient and understanding. Gerald has helped me through some very hard times and I very appreciative.
Anthony H.
Posted
This is a very unique app i love it Rod in customer service is great
Response from Gerald Wallet· Oct 21, 2026
Thank you for the lovely feedback! We're glad you enjoy what makes Gerald unique, and it's great to hear Rod provided such excellent customer service. We'll be sure to share your appreciation with him. Thanks for being part of Gerald!
Dana P.
Posted
Rod is very nice and he is also helping me with my question that I asked and I enjoy Geralds wallet app
Response from Gerald Wallet· Oct 21, 2026
Thank you for sharing your experience! We're glad Rod was friendly and able to answer your questions. It's wonderful to hear you're enjoying the Gerald app, and we'll be sure to pass along your kind words to him!
Taylor G.
Posted
Jubelle was so helpful in my need of making payment arrangements
Response from Gerald Wallet· Oct 21, 2026
Thank you for sharing your experience! We're glad Jubelle was able to help you work out payment arrangements and provide the support you needed. We'll be sure to pass along your kind words to her. We appreciate you choosing Gerald!
Tammie C.
Posted
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNPL is required to get an advance but Gerald can definitely help out in a crunch.
Response from Gerald Wallet· Oct 12, 2026
Thank you for sharing your experience! We're glad Stephanie went above and beyond to help reactivate your account and get you back on track. We’ll be sure to pass along your appreciation to her. We also appreciate your honest feedback about the initial approval amounts and Cornerstore purchase requirement. It's great to hear Gerald has been helpful when you need extra support!
Carla C.
Posted
Mark is always so helpful and love using Gerald for all essential mail order items.
Response from Gerald Wallet· Oct 12, 2026
Thank you for your continued support! We're happy to hear Mark has been consistently helpful and that you're enjoying shopping for your everyday essentials through Gerald's Cornerstore. We'll be sure to share your kind words with him!
Shanice D.
Posted
Markfil was great and really helped me
Response from Gerald Wallet· Oct 12, 2026
Thank you for your feedback! We're glad Markfil was able to provide the help you needed. We'll be sure to share your appreciation with him. Thanks for choosing Gerald!